Entertainment Travel Consultant

BCD

1d • $58,000 - $68,000 • Remote

About The Position

The travel consultant is the primary point of contact for the customer and provides active travel consultation towards the Entertainment and Media customers, including providing travel details and up-selling of related product. As an Entertainment Travel Consultant, you will research, book, and manage travel reservations using approved tools and systems. Ensure compliance with client travel policies, supplier rules, and travel industry regulations. Provide travelers with travel options, recommendations, and relevant travel advice. Communicate accurate information on fares, exchanges, refunds, fees, and penalties. Assist with travel documentation and regulatory requirements, including passports, visas, TSA, and DOT guidelines. Respond to customer inquiries accurately, professionally, and in a timely manner. Maintain current knowledge of travel conditions and Media & Entertainment industry trends. Support client programs and company initiatives while delivering exceptional customer service.

Requirements

• Experience in the travel industry, preferably to have Entertainment Travel experience.
• Relevant skills in GDS Sabre
• Solid working knowledge of the travel industry, policies, procedures and processes
• Knowledge of Media and Entrainment industry travel processes
• Strong verbal and written communication skills in designated languages
• Proven ability to handle multiple priorities simultaneously
• Demonstrated professional customer service skills
• Must be able to work: Monday - Friday 12 p.m. - 9:00 p.m. EST

Nice To Haves

• Knowledge of BCD Travel
• Passion for our company

Responsibilities

• Research, book, and manage travel reservations using approved tools and systems.
• Ensure compliance with client travel policies, supplier rules, and travel industry regulations.
• Provide travelers with travel options, recommendations, and relevant travel advice.
• Communicate accurate information on fares, exchanges, refunds, fees, and penalties.
• Assist with travel documentation and regulatory requirements, including passports, visas, TSA, and DOT guidelines.
• Respond to customer inquiries accurately, professionally, and in a timely manner.
• Maintain current knowledge of travel conditions and Media & Entertainment industry trends.
• Support client programs and company initiatives while delivering exceptional customer service.

Benefits

• The salary range for candidates in applicable jurisdictions in the US for the position of Entertainment Travel Consultant II is between $58,000 and $68,000.
• We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed