Entertainment Technician - Entertainment Ops

Hard Rock Hotel & Casino OttawaCoconut Creek, FL
Onsite

About The Position

Under the direction of the Production Manager, this team member's duties include maintaining and operating all Live & Portable Audio/Video equipment on the property. They must also possess good communication skills to effectively work with fellow co-workers, outside vendors, local entertainers, and guests. The role involves maintaining Live Sound Venues, troubleshooting audio & video equipment, and managing stage production for live entertainment. This position also includes producing and scheduling live entertainment for marketing promotions and special events, assisting local entertainers with sound, and delivering a service level that creates a positive and memorable guest experience. The team member is expected to go above and beyond in their responsibilities, project an image of excitement and enthusiasm, and maintain a professional appearance. Duties also include adhering to Gaming Commission Regulations and company policies, ensuring responsible gaming and alcohol service, and demonstrating actions that reinforce the Company’s Mission and Values.

Requirements

  • Must possess good communication skills to effectively work with fellow co-workers, outside vendors and local entertainers, as well as guests.
  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
  • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

Nice To Haves

  • Maintaining and operating all Live & Portable Audio/Video equipment on the property.

Responsibilities

  • Maintain the Live Sound Venues for the property and troubleshoot malfunctions and/or audio & video shorts when necessary
  • Stage Management and Production for the Live Entertainment throughout the property.
  • Produce and schedule all live entertainment in a timely manner throughout casino for marketing promotions and special events.
  • Assist local entertainers with sound before and after their scheduled performance time as needed.
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
  • Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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