Entertainment Operations Manager (Seasonal)
About The Position
The Entertainment Operations Manager leads all day-to-day live entertainment operations for Dazzling Nights Orlando, ensuring that performances, staffing, and on-site execution run smoothly and consistently throughout the event season. This role serves as the primary on-site authority for the Entertainment department, overseeing performers and staff while making real-time decisions that support show quality, team performance, and overall guest experience. The ideal candidate is a confident leader who is comfortable managing teams, solving problems in the moment, and operating with a high level of ownership and accountability.
Requirements
- Experience in live entertainment, event production, or operations management
- Strong leadership skills with comfort managing and directing staff
- Ability to make clear, confident decisions in a fast-paced environment
- Highly organized with strong attention to detail
- Effective communicator across creative and technical teams
- Solutions-oriented with strong problem-solving instincts
- Flexible availability, including nights, weekends, and holidays
Responsibilities
- Assist with auditions, casting coordination, and rehearsals
- Help prepare performers and teams for a successful opening
- Support the ongoing refinement of SOPs in collaboration with the Director of Live Entertainment
- Build and manage performance schedules for the duration of the event
- Adjust staffing plans as needed to meet operational demands
- Ensure consistent and appropriate coverage across all entertainment areas
- Act as the primary liaison between Entertainment and internal teams including Production, A/V, Costuming, and Site Operations
- Communicate updates, needs, and challenges clearly and proactively
- Collaborate to resolve issues that impact performances or operations
- Execute established workflows and operational procedures
- Identify opportunities to improve efficiency and organization
- Lead daily execution of all entertainment operations during the event run
- Serve as the primary decision-maker for real-time operational needs
- Maintain performance quality, timing, and consistency across all entertainment offerings
- Act as the on-site lead in the absence of the Director of Live Entertainment
- Directly manage performers, stage managers, and entertainment staff
- Provide clear communication, expectations, and day-to-day leadership
- Address staffing needs, call-outs, and coverage adjustments
- Foster a professional, accountable, and supportive team environment
- Serve as the central point of contact for all entertainment staff
- Monitor performance quality and team effectiveness
- Maintain daily reports including attendance, staffing updates, and notable issues
- Communicate key updates and insights to leadership
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
