Entertainment

Innisfree HotelsFort Walton Beach, FL
Onsite

About The Position

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Holiday Inn Resort FWB Pay Type: Hourly Pay starting at (based on experience): 32.00 USD As an Entertainer, you are responsible for the organization and delivery of the daytime and evening entertainment programs suited to all hotel guests, providing them with a memorable experience. In this role, you can make a direct impact on your guests by helping them learn new skills while having a lot of fun.

Requirements

  • Must have a high school diploma or equivalent.
  • Minimum 1 year of customer service experience required, hospitality industry preferred.
  • Current CPR/AED certification required.
  • Ability to interpret a variety of instructions provided in written, oral, or scheduled form.
  • Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
  • Knowledge of reservation and POS systems.
  • Ability to work with computers and good knowledge of operating software preferred.
  • Must be able to multi-task and be detail-oriented.
  • Must be a team player.
  • Ability to work independently with minimal supervision in a high degree of autonomy.

Responsibilities

  • Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
  • Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
  • Maintain a clean, safe, and fun environment by following established security procedures and being always aware of surroundings.
  • Organize, run, and actively take part in the daytime and evening programs and entertainment.
  • Host a variety of games, movies, and a range of fun & exciting events as well as communicating with your guests daily.
  • On rainy days, you will need to organize indoor activities including craft projects, exercises, movies, and games.
  • Deliver a varied and stimulating program to entertain children with games or other activities.
  • Give customers relevant information about historical and cultural locations and events while conveying this information in an entertaining and informative manner.
  • Assess and improve the entertainment programs on offer by obtaining guest feedback and making use of available resources.
  • Project a positive, friendly, and caring attitude always while interacting with all guests.
  • Check that all toys and other objects are clean and safe.
  • Stay current on developments within the hotel by reviewing communications to each shift.
  • Show initiative in job performance by anticipating the needs of guests and team members.
  • Follow all company’s policies, procedures, and meet standards.
  • Perform any other duties as assigned by management.
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