Entertainment Market Research Quality Control Specialist
About The Position
NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology. We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence. We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between: Do what you love. With conviction. Where discovery lives. And impact drives. Celebrate difference. Cultivate belonging. Big thinking. Collectively inspired. Embrace the journey. Be human. We are seeking a Quality Control Specialist who will assist with vendor management and quality control of coding for our global research studies, including online surveys, in person intercepts, recruited audiences, and exit polls. The Quality Control Specialist must be reliable, able to work independently and as part of a team, and be an effective communicator to all levels of management, vendors, and teams. The ability to multi-task, stay organized, and have a high level of attention to detail will be critical.
Requirements
- 1+ years of professional experience, preferably in coding, market research, project management or entertainment.
- An enthusiasm for research and coding. You live and breathe all things entertainment and enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment fuels you.
- Excellent computer skills, including high proficiency in Excel, Word and Outlook.
- Proficiency with AI tools also preferred.
- Strong verbal and written communication skills.
- Excellent reading comprehension and interpretation skills.
- Successfully manage time and competing priorities to ensure deadlines are always met; able to multitask and adapt to shifting priorities.
- No errors get past you and you do all that you can to ensure nothing slips through the cracks when it comes to quality control and reporting.
- Internally motivated individual who continuously strives to get things done, regardless of challenges encountered.
- Ability to work collaboratively and/or initiate and drive projects to completion with minimal oversight.
Nice To Haves
- College degree preferred.
Responsibilities
- Liaise with third party vendors to execute open ended coding for online surveys, in person intercepts, screenings, exit polling, and tracking from project set-up through completion.
- Oversee the data quality of our coding deliverables by reviewing coding files for accuracy and providing real time feedback to the third party vendors.
- Monitor vendor progress and ensure projects are on track to be delivered by their deadlines.
- Manage the coding of film screenings by attending the showing, writing a synopsis, building code frames and scene lists, and maintaining an open line of communication with the third-party vendor to answer any questions they may have about the film content.
- Leverage approved AI tools to enhance coding, quality-control, and project-management workflows while applying sound judgment to validate outputs, protect confidential information, and maintain the accuracy and integrity of all deliverables.
Benefits
- Flexible/Remote work with optional usage of our great offices in Culver City
- Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
- Medical, Dental, and Vision Insurance Plans
- 401K with company match
- 12 weeks paid Parental Leave
- Regular performance evaluations with opportunities for promotions and merit increases
- Educational and training reimbursement plan and other training and professional development opportunities
- Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
- Resources available for mental health, inclusive care and family building
- NRGratitude – our company-wide employee recognition program
- Regular team/company events and activities including annual summer and holiday parties
- Pet friendly headquarters and pet insurance options
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
