Entertainment Host - Seasonal

Sea Life • Orlando, FL

3d • Onsite

About The Position

SEA LIFE is actively seeking enthusiastic individuals to join our Guest Experience Team as Entertainment Hosts. These roles involve fun, physical, and interactive acting, supporting our meet and greet offerings. Entertainment Hosts assist characters (both costumed and non-costumed) during signature seasonal events. The role emphasizes a guest-obsessed culture to create memorable experiences. Entertainment offerings include meet-and-greets, special events, and street experiences. Potential positions include Entertainment Host, Costume Character, and Walk Host - “Sidekick”.

Requirements

• Has a love for unique characters and magical moments
• Demonstrates strong communications skills internally, with the Orlando team, and externally, with our guests
• Solutions based with strong problem-solving skills to rectify guest questions or challenges
• Experience working in attractions, entertainment, or customer service-based positions
• Able to commit to flexible scheduling, primarily on weekends.

Responsibilities

• Ensure that the SEA LIFE brand is maintained throughout your interactions.
• Ensure that you have a working radio on position and that it is used in an appropriate manner as stipulated in your training.
• Ensure that you wear an appropriate costume and that all make-up is relevant to the brand. You must also report any costume/makeup issues.
• Ensure that all props are used in the correct manner and treated with respect whilst keeping the performance areas clean and tidy at all times. You must also report any prop issues directly to the Guest Experience Supervisor on Duty.
• Ensure the guest experience is at the heart of all performance activities and strive to improve all levels of performance, customer service, ambience, and brand delivery.
• Network and communicate clearly with members of the leadership and acting team.
• Ensure that you are guest focused on all times, interacting with the guests whilst being sympathetic to all attitudes.
• Be aware of guest health and safety as well at all times.
• React to any flow or batching issues that may arise in a timely manner without breaking the magic of the attraction.

Benefits

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed