Entertainment Cashier (On Call) (37085)
About The Position
Handles cash, credit, and refund transactions correctly. Adheres to established procedures, administers the ticket system and completes related paperwork. Provide support to overall management team as directed by the Entertainment Supervisor. Welcomes guests in a polite and friendly manner. Sells tickets for headline concerts, entertainment events, special events and promotions. Utilizes proper procedures and documentation for all transactions. Ensures bank is counted and balanced with Cage. Assists with ticket taking and usher duties as needed. Records and reports database information to management. Must possess and maintain a thorough knowledge of Agua Caliente Casino's special events, promotions, and advertising campaigns. Supports, as needed, marketing/players club promotions by distributing gifts, helping with giveaways, and tournaments. Answers phones and addresses calls appropriately. Provides excellent guest service. Must comply with all applicable Agua Caliente Casinos System of Internal Controls Standard Operating Procedures and all Tribal Regulations.
Requirements
- High school diploma or G.E.D.
- Some demonstrated customer service experience and/or training or combination of education and experience.
- Computer literate with good oral and written English communication skills.
- Multi-lingual desirable with good phone etiquette.
- Ability to work well in a group and be proactive about the needs of guests.
- Reliability and promptness in arriving for scheduled shifts.
- Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
Nice To Haves
- Multi-lingual desirable
Responsibilities
- Handles cash, credit, and refund transactions correctly.
- Adheres to established procedures, administers the ticket system and completes related paperwork.
- Provide support to overall management team as directed by the Entertainment Supervisor.
- Welcoming guests in a polite and friendly manner.
- Sell tickets for headline concerts, entertainment events, special events and promotions.
- Utilize proper procedures and documentation for all transactions.
- Ensures bank is counted and balanced with Cage.
- Assists with ticket taking and usher duties as needed.
- Record and report database information to management.
- Must possess and maintain a thorough knowledge of Agua Caliente Casino s special events, promotions, and advertising campaigns.
- Support, as needed, marketing/players club promotions by distributing gifts, helping with giveaways, tournaments.
- Answers phones and addresses calls appropriately.
- Provide excellent guest service.
- Must comply with all applicable Agua Caliente Casinos System of Internal Controls Standard Operating Procedures and all Tribal Regulations.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
