DAN Enterprise Systems Training & Change Management SkillBridge Fellow
About The Position
The DAN Enterprise Systems Training & Change Management SkillBridge Fellowship is designed for transitioning Service Members interested in enterprise technology training, ERP systems support, organizational change management, and business process improvement within a mission-driven nonprofit environment. Participants will gain structured, hands-on experience supporting enterprise systems and operational workflows that enable DAN’s mission areas, including member services, emergency assistance, research operations, training administration, and organizational support functions. The fellowship provides progressive training in ERP systems, instructional design, end-user training, business process documentation, user adoption strategies, and enterprise systems support. Participants will collaborate with business and IT teams to improve operational efficiency and system utilization while developing professional communication and technical training skills. This is a structured training program conducted under supervision for professional development purposes. Participants do not replace employees or independently perform operational duties.
Requirements
- Transitioning Service Members
- Interest in enterprise technology training
- Interest in ERP systems support
- Interest in organizational change management
- Interest in business process improvement
Responsibilities
- Support enterprise systems and operational workflows.
- Gain progressive training in ERP systems, instructional design, end-user training, business process documentation, user adoption strategies, and enterprise systems support.
- Collaborate with business and IT teams to improve operational efficiency and system utilization.
- Develop professional communication and technical training skills.
- Apply enterprise systems training and change management principles in a civilian nonprofit environment.
- Develop and deliver effective ERP and enterprise systems training programs.
- Translate operational workflows into structured documentation and training materials.
- Support organizational technology adoption and user engagement initiatives.
- Develop technical communication, instructional delivery, and presentation skills.
- Gain exposure to cross-functional business operations and enterprise support environments.
- Support business process improvement and workflow optimization initiatives.
- Collaborate effectively with IT, operations, finance, customer service, and administrative teams.
- Engage in structured learning activities including ERP system training and end-user support observation.
- Participate in project planning and documentation development.
- Create SOP, workflow, and training material.
- Assist with schedule coordination and training tracking.
- Provide stakeholder coordination and communication support.
- Engage in business process mapping and workflow analysis.
- Participate in user adoption and change management initiatives.
- Support ERP testing and user acceptance testing (UAT).
- Contribute to knowledge base and instructional content development.
- Participate in process improvement and operational efficiency initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
