Enterprise Systems Manager
About The Position
URM Stores is seeking an experienced Enterprise Systems Manager to lead and optimize the technology platforms that power our business. This role oversees all enterprise applications across URM, including ERP (NetSuite), order management, EDI, and other mission-critical systems. You will shape the strategy, performance, and future growth of these platforms while ensuring they remain scalable, reliable, and aligned with business objectives. You will manage a portfolio of approved enterprise applications, champion adoption across the organization, and serve as the primary expert for enterprise integrations. This position is accountable for system delivery, operational excellence, stability, and continuous improvement. If a business process depends on an enterprise system, you will help drive its success.
Requirements
- 10+ years of experience in enterprise systems, ERP, or core business applications.
- 5+ years in direct leadership roles managing enterprise application teams.
- Hands-on experience with ERP platforms (NetSuite or equivalent).
- Strong understanding of core financial systems, accounting structures, and business processes.
- Proven success designing and enforcing modern enterprise integration strategies.
- Solid history of negotiating contracts and managing third-party software providers.
Nice To Haves
- Experience in retail, grocery, wholesale, or supply chain distribution environments.
- Deep familiarity with EDI systems, order management, Order-to-Cash, and Procure-to-Pay processes.
- Proven experience migrating organizations away from legacy tech stacks.
- Familiarity with enterprise integration platforms (e.g., Boomi, MuleSoft).
- Exposure to cloud-native and service-oriented architectures (SOA).
Responsibilities
- Manage all enterprise applications including ERP, order management, EDI, and related platforms.
- Ensure high performance, reliability, and lifecycle management across all enterprise platforms.
- Drive standard application baselines and reduce software fragmentation across business units.
- Act as the single point of accountability for ERP initiatives, upgrades, and system expansions.
- Align the enterprise platform roadmap with corporate strategy, financial operations, and growth plans.
- Enforce API-first, service-based, and event-driven integration patterns across systems.
- Systematically eliminate brittle, file-based integrations in favor of scalable, reusable services.
- Partner with data and architecture teams to ensure clean data flows across ERP, warehouse, and store systems.
- Maintain deep awareness of best-in-class solutions within grocery, retail, and distribution sectors.
- Establish metrics tracking system uptime, transaction accuracy, integration reliability, and total cost of ownership.
- Conduct monthly, quarterly, and annual vendor reviews to ensure contractual delivery and cost optimization.
- Partner directly with finance, operations, and business leaders to align capabilities with corporate needs.
- Lead the Enterprise Systems team, establishing clear roles, accountabilities, and future leadership pathways.
- Enforce standard operating procedures (SOPs) to boost processing accuracy and support quality.
Benefits
- Medical/Dental/Vision/RX Insurance premiums paid 100% for the employee and over 93% for dependents
- 401k Retirement Plan with up to 9% company match
- Subsidized Life Insurance for employees and family
- Company paid Long-Term Disability insurance
- Short-Term Disability and Cancer Insurance available
- Life Flight Insurance at Special Rate
- Great vacation plan
- Six Paid Holidays and four Paid Personal Holidays
- Paid Sick Days
- Paid Volunteer Service Day
- Company sponsored activities
- Corporate discounts (gym memberships, cell phone plans, computer discounts)
- Employee Discount Program at Company-owned Grocery Stores
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
