Enterprise Strategic Accounts Manager

Natera•Madison, WI
•$230,000 - $250,000

About The Position

Natera is seeking an experienced Enterprise Strategic Account Manager to drive strategic partnerships, enterprise-wide integrations, and contracting initiatives across major hospital systems and Integrated Delivery Networks (IDNs). The role works collaboratively across Natera’s Women's Health, Organ Health, Oncology, and Rare Disease business units to expand access to its testing solutions, optimize clinical workflows, and strengthen long-term customer relationships. The position covers Northern Illinois and Wisconsin. Candidates should ideally live within the Chicago–Milwaukee–Madison geographic triangle, preferably in or near one of those metropolitan areas, to enable access and travel throughout the territory. Travel of up to 70% is required. The successful candidate will develop strategic account plans, lead EMR integration and contracting initiatives, manage executive relationships, optimize workflows, identify growth opportunities, and represent Natera’s testing solutions and technology to healthcare leaders. The first-year on-target earnings package is $230,000–$250,000 and includes a competitive base salary and uncapped quarterly commissions. Additional compensation includes a car allowance and Restricted Stock Units (RSUs). OTE is an estimate based on achieving 100% of performance goals, not a guaranteed amount.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 3 years of physician-facing sales experience in the diagnostic laboratory industry.
  • At least 3 years of successful strategic account management, key account sales, or consultative selling experience.
  • Demonstrated success expanding strategic accounts, developing new markets, launching products, and driving revenue growth.
  • Experience navigating complex hospital systems and IDNs, including EMR integrations, enterprise contracting, and healthcare system decision-making processes.
  • Ability to influence senior-level stakeholders, manage complex sales cycles, and build collaborative partnerships across multiple departments.
  • Strong strategic thinking and business acumen, with the ability to translate enterprise objectives into actionable plans.
  • Exceptional relationship management, negotiation, and executive-level communication skills.
  • Ability to influence cross-functional teams and navigate complex organizational structures.
  • Results-oriented mindset, with a strong sense of ownership, accountability, and urgency.
  • Excellent organizational, prioritization, and time management skills.
  • Highly collaborative, adaptable, and self-motivated, with the ability to work independently in a dynamic environment.

Nice To Haves

  • MBA.
  • Physician-facing sales experience in molecular diagnostics or genetics.
  • Strategic account management, key account sales, or consultative selling experience in diagnostics or healthcare.
  • Recognized for exceptional sales performance.
  • Residence in or near Chicago, Milwaukee, or Madison.

Responsibilities

  • Develop and execute strategic account plans to expand Natera’s presence across hospital systems and IDNs, increase testing adoption, and drive sustainable revenue growth.
  • Lead enterprise-level electronic medical record (EMR) integration and strategic contracting initiatives, including solutions that streamline workflows and expand access to Natera’s testing portfolio.
  • Partner with commercial and operational teams across Women's Health, Organ Health, Oncology, and Rare Disease to align priorities, remove barriers, and maximize enterprise-wide opportunities.
  • Build and maintain relationships with physician leaders, key opinion leaders, medical directors, hospital administrators, laboratory leadership, and IT stakeholders.
  • Collaborate with healthcare system leaders to improve testing workflows, enhance operational efficiency, and support standardized testing processes.
  • Identify growth opportunities, develop account-specific strategies, and coordinate internal resources to achieve organizational objectives.
  • Maintain comprehensive knowledge of Natera’s technology, testing solutions, and competitive landscape to represent the organization effectively at the executive level.
  • Travel up to 70% to support customer relationships, strategic initiatives, and internal collaboration.

Benefits

  • Competitive base salary and uncapped quarterly commissions.
  • Car allowance.
  • Restricted Stock Units (RSUs).
  • Comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
  • Free testing for employees and their immediate families.
  • Fertility care benefits.
  • Pregnancy and baby bonding leave.
  • 401(k) benefits.
  • Commuter benefits.
  • Employee referral program.
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