Enterprise Solutions Administrator
Pitt Community College•Main Campus, NC
•Onsite
About The Position
Under limited supervision, the Enterprise Solutions Administrator is responsible for managing and maintaining the college's enterprise applications and systems. This role ensures optimal system performance, security, and integration with other institutional systems. The Enterprise Solutions Administrator supports system upgrades, patches, and compliance with institutional and regulatory standards.
Requirements
- Associate's degree in Information Technology, Computer Science, or related field
- 3-5 years of experience in enterprise systems administration or similar role
- Strong knowledge of enterprise applications, system administration, and security best practices
- Experience with on-premise and cloud-based systems, including AWS, Microsoft 365, and Etrieve
- Proficiency in managing virtual server infrastructure
- Familiarity with backup and disaster recovery solutions
- OR an equivalent combination of education and experience may be considered
Nice To Haves
- Experience in an educational or public sector environment
- Certifications such as Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, or similar
- Knowledge of compliance standards such as PCI, GLBA, CIS Controls IG 1, NIST, and HIPAA
Responsibilities
- Manage and maintain enterprise applications and systems, including installation, configuration, and troubleshooting.
- Monitor system performance and ensure high availability and reliability.
- Implement and maintain security measures to protect enterprise systems and data.
- Support integration of enterprise systems with other institutional systems and applications.
- Coordinate and perform system upgrades, patches, and maintenance activities.
- Develop and maintain documentation for system configurations, processes, and procedures.
- Ensure compliance with institutional policies and regulatory standards.
- Provide technical support and training to end users and IT staff.
- Collaborate with other IT staff to resolve complex technical issues.
- Participate in IT projects and initiatives as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
