Enterprise Services & Cloud Transition Engineer Mid Level

ELEVI Associates•Annapolis Junction, MD

6d•$93,000 - $175,000•Onsite

About The Position

This role involves engineering, supporting, and optimizing enterprise-grade services across large-scale environments. The engineer will monitor service performance, availability, and reliability, ensuring adherence to SLAs. They will troubleshoot complex issues across Windows, identity, VDI, monitoring, and cloud platforms, and drive continual service improvement through root-cause analysis and performance tuning. The position also supports cloud transition initiatives, including re-platforming and modernization of on-prem services, and collaborates with cross-functional teams for seamless integration. Implementing and maintaining enterprise monitoring solutions for proactive detection and remediation, as well as documenting engineering processes, configurations, and operational procedures, are also key aspects of the role.

Requirements

Willing to work in the Annapolis Junction, MD area
Current or active security clearance with a FS polygraph
Over the last 19+ years, gained demonstrated experience in planning and leading Systems Engineering efforts
Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a Bachelor's degree.
IAT Level 2/ CompTIA Security+ CE
Active Directory / Entra Engineering
Tanium
Citrix VDI
Windows Desktop Engineering — including deep troubleshooting and boot‑process debugging
LoginVSI
Cayosoft
1E
SL1 / VOSS
Kion
Splunk
Azure Performance Monitoring
Enterprise performance monitoring & system tuning
Experience supporting large enterprise or federal environments

Nice To Haves

Hands‑on experience with cloud platforms (Azure, AWS, or both)
Strong understanding of identity, access, and security models
Ability to manage multiple services and priorities in a fast‑paced environment
Excellent analytical, troubleshooting, and documentation skills

Responsibilities

Engineer, support, and optimize enterprise-grade services across large-scale environments
Monitor service performance, availability, and reliability; ensure adherence to SLAs
Troubleshoot complex issues across Windows, identity, VDI, monitoring, and cloud platforms
Drive continual service improvement through root-cause analysis and performance tuning
Support cloud transition initiatives, including re-platforming and modernization of on-prem services
Collaborate with cross-functional teams to ensure seamless integration of enterprise services
Implement and maintain enterprise monitoring solutions for proactive detection and remediation
Document engineering processes, configurations, and operational procedures