Enterprise Services - Business Solutions/Adoption Enablement Leader (Hybrid)

RTX • Cedar Rapids, IA

8d • $157,200 - $298,800 • Hybrid

About The Position

The Adoption Enablement Leader develops the capability that enables successful adoption of major transformation initiatives across Enterprise Services/Business Solutions. This role builds adoption roadmaps, playbooks, journey maps, and common standards that program teams, service owners, and SMEs use to drive readiness and sustainment to drive business outcomes across major programs and initiatives. The leader partners closely with multiple internal teams including Program Management (PM), Change Management, Communications, Knowledge & Education, and service owners—while ensuring adoption execution remain with the teams delivering the change.

Requirements

• University Degree or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years experience
• Bachelor’s degree in Business, Organizational Development, Program Management, Communications, or related field.
• 5+ years experience as a Change Lead, Adoption Lead, Business Readiness Lead, or similar-type role.
• 5+ years leading or supporting large-scale organizational change efforts.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

• Excellent written and verbal communication skills.
• Excellent listening skills with the ability to translate stakeholder needs into action.
• Ability to influence without direct authority
• Resilient and tenacious, able to navigate ambiguity and shifting priorities.
• Highly organized with a natural inclination for planning, structure, and tactical follow-through.
• Ability to influence without authority and guide teams through structured adoption practices.
• Strong facilitator capable of driving alignment and readiness discussions.
• Excellent collaboration skills across multiple areas to ensure strong alignment
• Strategic thinker with an enterprise mindset and strong understanding of end-to-end impacts.
• Analytical problem-solver with the ability to identify gaps and propose actionable solutions.

Responsibilities

• Partner with Program Management, Change Management, Communications, Knowledge & Education, and SMEs to embed adoption execution into program planning.
• Develop adoption roadmaps aligned to project milestones and organizational readiness to show major programs at the Business Solutions’ level.
• Create and maintain adoption playbooks and templates across Business Solutions.
• Communicate to leadership at various levels Adoption Readiness across major programs and initiatives.
• Define cross-program interdependencies and readiness checkpoints.
• Provide adoption guidance and tools; ensure service owners and project teams maintain ownership for executing the change.
• Support readiness assessments, risk identification, and mitigation planning.
• Monitor adoption progress and escalate risks or patterns.
• Build adoption capability across teams through coaching and continuous improvement.
• Ability to assess impacts and readiness needs across different user personas and translate insights into practical recommendations to enable adoption
• Teach and coach project teams on adoption frameworks and practices to build internal capability and enable repeatable execution

Benefits

• parental (including paternal) leave
• flexible work schedules
• achievement awards
• educational assistance
• child/adult backup care
• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• employee assistance program
• Employee Scholar Program
• paid time off
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior