AI Adoption & Change Consultant – Enterprise AI Solutions

Recrute Action•Toronto, ON

1d•CA$60 - CA$83•Hybrid

About The Position

Help accelerate the future of AI adoption within a leading insurance organization. Contribute to enterprise technology initiatives by supporting user engagement, pilot programs, adoption analytics, and continuous improvement while working alongside business and technology experts on meaningful projects.

Requirements

Experience in change management, digital adoption, product adoption, digital transformation, product operations, product management, or consulting.
Experience supporting enterprise technology, AI, SaaS, software adoption, or digital transformation initiatives.
Strong stakeholder engagement and communication skills.
Ability to work with both business stakeholders and technical audiences such as developers, architects, and product teams.
Strong analytical mindset with the ability to interpret adoption metrics and usage data.
Comfortable operating independently, managing multiple priorities, and solving ambiguous problems.
Hands-on execution style with willingness to create, analyze, organize, document, and follow through directly.

Nice To Haves

Experience in management consulting, marketing consulting, product consulting, or digital transformation consulting.
Product Management, Product Owner, Product Operations, or Product Adoption experience.
Experience supporting AI-powered products, enterprise tooling, or technical software adoption programs.
Experience building or analyzing adoption metrics, KPIs, dashboards, or reporting frameworks.
Exposure to developer tools, technical workflows, software delivery environments, or agentic AI solutions.
Change management certification such as Prosci / ADKAR is an asset, but not mandatory if the candidate has strong hands-on adoption and consulting experience.
Python, R, or Java.
GitHub Copilot.
Power BI.
Statistical analysis.
Dashboard development.
Data visualization.
JSON / data extraction exposure.
Enterprise AI solutions.

Responsibilities

Lead adoption and change initiatives related to AI, SaaS, and enterprise technology solutions.
Partner with product teams, developers, architects, business stakeholders, and end users to drive adoption and engagement.
Coordinate and support pilot groups, user onboarding activities, workshops, and training sessions.
Develop feedback mechanisms, including surveys, user sessions, questions, and adoption follow-ups.
Define, track, and report on adoption KPIs, usage metrics, success indicators, and user engagement trends.
Build and maintain dashboards, reports, and adoption analytics to identify where adoption is increasing or slowing down.
Analyze usage patterns and identify blockers, gaps, and opportunities to improve adoption outcomes.
Support the development of new reporting mechanisms and measurement approaches for AI solutions.
Work effectively in a fast-paced, evolving environment where processes, dashboards, and feedback loops may still need to be established.
Execute deliverables independently without relying on a large support team.