Enterprise Service Tech
About The Position
Services, troubleshoots, and repairs low voltage panels, wiring, and devices. Provides reliable, high-quality customer support and instruction on system operation and functionality. Performs system testing and signal verification. Maintains necessary truck stock/inventory, organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. Ensures the progress and completion of assigned tasks. Provides documentation of service and hours worked. Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. Must have a strong work ethic, be detail-oriented, and complete other projects as assigned.
Requirements
- Minimum of High School Diploma/Vocational Training.
- One (1) or more years of experience.
- Working knowledge of troubleshooting enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
- Must be able to read drawings and pull wires accordingly.
- Must have a valid driver’s license.
- Must be able to clear a drug screening.
- Requires 25% to 50% proficiency in Everon Commercial’s Enterprise product offerings.
Nice To Haves
- Working knowledge of local/national codes desired.
- Must obtain NICET Level I Certification within one (1) year (for fire alarm systems only).
- Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Responsibilities
- Services, troubleshoots and repairs low voltage panels, wiring and devices.
- Provides reliable, high quality customer support.
- Provides customer instruction on system operation and functionality.
- Performs system testing and signal verification.
- Maintains the necessary truck stock/inventory (equipment and tools).
- Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
- Ensures the progress and completion of assigned tasks.
- Provides documentation of service and hours worked.
- Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
- Must complete other projects, as assigned.
Benefits
- Healthcare benefits
- 401(k) plan and company match
- Short term and long-term disability coverage
- Life insurance
- Wellbeing benefits
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
