Enterprise Sales Engineer

CAI World-Wide•Salt Lake, UT

About The Position

The Sales Engineer sits at the intersection of Sales, Product, and Technology, serving as the technical expert for PlanetTogether and Parsable throughout the customer buying journey. Working alongside Account Executives, the Sales Engineer combines technical expertise, product knowledge, and consultative selling skills to help manufacturers evaluate, understand, and confidently select PlanetTogether as their Advanced Planning and Scheduling solution and Parsable as their Connected Worker platform. As CAI continues to grow its portfolio through acquisition, this role will also extend technical expertise to additional enterprise tools that join our product suite. The Sales Engineer owns the technical sales process, leading discovery, solution design, product demonstrations, technical validation, and competitive positioning for strategic opportunities. This role also serves as a critical connection between the field and Product Management, translating customer feedback and market insights into recommendations that strengthen the platform and improve the buyer experience. Success in this role is measured by the ability to accelerate opportunities, deliver exceptional product demonstrations, influence product direction through market intelligence, and help PlanetTogether, Parsable, and other CAI enterprise solutions consistently win competitive software engagements.

Requirements

5+ years of experience supporting enterprise software sales as a Sales Engineer, Solutions Consultant, Manufacturing Consultant, Professional Services Consultant, or similar customer-facing technical role.
Experience delivering customized software demonstrations for executive and operational audiences.
Strong analytical and problem-solving abilities.
Collaborative mindset with the ability to work across Sales, Product Management, Marketing, and Professional Services.
Proven ability to understand complex business processes and translate them into technology-driven solutions.
The ability to learn multiple products deeply and demo them fluently across different buyer personas and industries.
Strong technical aptitude—comfortable in product environments, able to troubleshoot live, and confident handling tough questions without a script.
Clear, confident communication. You make complicated things simple and adjust your pitch to the audience in front of you.
A team-first mentality and comfort with ambiguity—you’re okay figuring things out when no playbook exists.
Applicants must be authorized to work in the United States.
CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA).

Nice To Haves

Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field; equivalent experience considered.
Experience in SaaS, enterprise software, manufacturing technology, ERP, APS, MES, or digital workflow solutions.
Knowledge of process improvement methodologies and operational excellence practices.
Strong understanding of manufacturing operations, production scheduling, and supply chain planning.
Experience developing ROI analyses, business cases, and value realization frameworks.

Responsibilities

Partner with Account Executives to develop technical win strategies.
Lead technical discovery sessions.
Qualify opportunities from a technical perspective.
Build solution recommendations.
Support competitive evaluations.
Present to executive and technical audiences.
Remove technical barriers that slow deals.
Design and deliver world-class product demonstrations.
Tailor every demonstration to the customer's business objectives.
Tell compelling product stories instead of feature walkthroughs.
Demonstrate business outcomes, not just functionality.
Continuously improve demonstration assets.
Build reusable demo environments.
Develop industry-specific demonstration scenarios.
Lead executive demonstrations for strategic opportunities.
Become the foremost product expert across PlanetTogether and Parsable.
Maintain expertise across existing functionality and new releases.
Represent the field to Product Management.
Validate new functionality before release.
Influence product priorities through customer insights.
Identify product gaps and market trends.
Recommend improvements to product messaging and positioning.
Expand product expertise to additional enterprise tools as CAI grows its portfolio through acquisition.
Understand manufacturing environments and their requirements.
Explain integrations to and from PlanetTogether and Parsable.
Support technical evaluations.
Participate in architecture discussions.
Answer complex technical questions.
Assist with RFPs and security reviews.
Train Account Executives on product capabilities.
Develop demo playbooks.
Build competitive positioning.
Support product launches.
Improve technical messaging.
Mentor new Sales Engineers.