Enterprise Sales Engineer, Retail

Sierra • Atlanta, GA

8d • $160,000 - $270,000 • Onsite

About The Position

Sierra is seeking an Enterprise Sales Engineer for their Retail team. This role involves being a GTM technical expert, owning the end-to-end technical pre-sales process, and working closely with Sales, Product, and Agent Engineering teams. The position requires understanding and anticipating customer needs to provide industry-leading AI solutions and transform how consumer brands engage with their customers. The goal is to make shopping more personal, effortless, and delightful for everyone.

Requirements

• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.

Nice To Haves

• AI-related experience (or experience in a similarly modern and highly technical industry).
• Experience translating code, technical logic and user requirements to product and engineering requirements.

Responsibilities

• Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
• Work directly with Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
• As a GTM and technical leader in the earliest conversations with our future customers, understand and anticipate their needs to continue our industry-leading AI solution.

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Senior