Enterprise Sales Engineer, Consumer Business Services
About The Position
Sierra partners with businesses that power everyday life for consumers and enterprises. Our agents handle tasks such as order tracking, account management, field service scheduling, and billing support, tailored to each business's voice and workflows. This role offers the opportunity to work across diverse industries including consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities. The goal is to bring AI agents to essential businesses, making these services faster, more reliable, and more human.
Requirements
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
- Past experience in demo building, presenting, and working with customers or clients in the GTM function.
- Experience in relationship-building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals.
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
Nice To Haves
- Experience translating code, technical logic and user requirements to product and engineering requirements.
Responsibilities
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
- Work directly with Sales, Product, and Agent Engineering teams to drive the GTM function and continuously improve Agents through a customer-driven product development philosophy.
- As a GTM and technical leader in early customer conversations, understand and anticipate customer needs to advance the industry-leading AI solution.
Benefits
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee
- Discretionary benefit stipend
- Free alphorn lessons
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What This Job Offers
Job Type
Full-time
Career Level
Senior
