Enterprise Account Executive - Business Services

Qualtrics•Provo, UT
•$109,500 - $144,000•Hybrid

About The Position

At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are the creators and stewards of the Experience Management category, serving over 18,000 clients globally. Our Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps across the world’s leading organizations. In the Professional and Business Services sector, client retention, consultant/staff engagement, brand reputation, and B2B relationship health are paramount. Our SaaS platform empowers global service firms and B2B providers to capture real-time client feedback, optimize service delivery, and drive action with pre-built Experience Management (XM) programs. This role involves quarterbacking strategic enterprise deals with global consulting firms, legal practices, B2B technology service providers, staffing agencies, and corporate facility management firms. The goal is to consistently hit and exceed quarterly and annual revenue quotas by cultivating C-level and Partner-level relationships and developing a deep domain knowledge of Qualtrics’ XM offerings. You will maintain a real-time understanding of the competitive landscape, build win-based proposals and strategic pricing models, and partner cross-functionally with internal teams to orchestrate collaborative, high-impact enterprise sales cycles.

Requirements

  • A validated top performer with a proven track record of breakthrough sales results.
  • 5–10+ years of direct enterprise SaaS sales experience, preferably targeting Professional Services, B2B Services, or complex corporate accounts.
  • Bachelor’s degree or higher required.
  • Demonstrated mastery of the MEDDPICC / MEDDPICC sales process.
  • Strong proficiency in Salesforce.com and sales forecasting hygiene.
  • Experience developing complex business cases and ROI models focused on client retention, account expansion, and consultant engagement.
  • Proven track record of navigating long, multi-threaded contract negotiations with strategic B2B accounts.
  • Ability to travel up to 50% as needed for key client meetings and industry conferences.

Nice To Haves

  • Deep understanding of key business drivers, metrics, and buyer personas in Business Services (e.g., Client Lifetime Value, Net Promoter Score/CSAT, billable staff retention, account health scoring, client churn prevention, and RFP win rates).

Responsibilities

  • Quarterback strategic enterprise deals with global consulting firms, legal practices, B2B technology service providers, staffing agencies, and corporate facility management firms in your territory.
  • Consistently hit and exceed quarterly and annual revenue quotas.
  • Cultivate C-level and Partner-level relationships across Practice Leaders, Managing Directors, Client Experience (CX), Chief Commercial Officers, and HR/Talent leadership.
  • Develop and maintain deep domain knowledge of Qualtrics’ XM offerings and how they solve B2B service challenges (e.g., real-time project/post-engagement feedback, B2B account retention, employee turnover reduction, and partner sentiment tracking).
  • Maintain a real-time understanding of the competitive landscape to build win-based proposals and strategic pricing models.
  • Partner cross-functionally with internal teams (Professional Services, Solutions Engineering, SME Leads, and Customer Success) to orchestrate collaborative, high-impact enterprise sales cycles.

Benefits

  • Competitive Base Salary + Uncapped Commissions and Performance Accelerators.
  • 100% performance-based promotions
  • Comprehensive private health insurance
  • Wellness stipend
  • Rich mental/physical health benefits
  • Qualtrics Experience Bonus: An annual cash bonus designed specifically for you to fund a personal dream experience
  • Medical
  • Dental
  • Vision
  • Life and disability
  • 401(k) with match
  • Paid time off
  • Sign-on bonus
  • Restricted stock units
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