About The Position

Five9 is a leading provider of cloud contact center software, focused on bringing cloud innovation to customers worldwide. The company fosters a team-first culture, celebrating diversity and promoting an inclusive environment where employees can be their authentic selves. The Enterprise Sales Director is an individual contributor role responsible for creating, identifying, nurturing, and closing sales within the Southeast region, with a primary focus on Georgia, specifically the greater Atlanta market. The main objective of this role is to acquire new customers and drive revenue. A successful candidate will be a self-starting closer capable of building a substantial business pipeline quickly, utilizing company resources, tools, and personnel. Candidates are required to reside in the greater Atlanta region. The company seeks aggressive, nimble, and intelligent team players with the ability and willingness to close complex enterprise deals.

Requirements

  • 7+ years of outside enterprise Contact Center software or CRM sales experience
  • Be able to work independently and as part of a team in a fast pace, rapid change environment
  • Experience selling at the C-level
  • Proven track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Existing relationships in the channel supporting Enterprise customers

Nice To Haves

  • CX or Contact Center Software Sales in 200 - 1,000-seat space
  • Experience selling to executive sponsor across IT and Business
  • Knowledge of territory or accounts assigned

Responsibilities

  • Create and drive revenue within a specified region or list of named accounts
  • Leverage the full breadth of the channel (referral, reseller, SI's, ISV, TSD) to build pipeline and accelerate wins
  • Generate business opportunities through professional networking and cold-calling in conjunction with an assigned BDR
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle from lead generation to closure
  • Develop business plan and present the business plan during quarterly review sessions
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC and Clari)
  • Self-generate leads from personal connections, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Benefits

  • Health, dental, and vision coverage, beginning on the first day of employment
  • Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
  • Generous employee stock purchase plan
  • Paid Time Off
  • Company paid holidays
  • Paid volunteer hours
  • 12 weeks paid parental leave
  • Annual performance bonus
  • Stock
  • Other applicable incentive compensation plans
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