Enterprise Sales Director - Telecommunications

ServiceNowNew York, NY
Remote

About The Position

This role involves building and leading a team of direct Sales Executives to drive new business sales growth in the telecommunications sector. The Director will develop and execute sales strategies, manage territories and quotas, and ensure accurate forecasting and pipeline management. The position requires active engagement in C-level meetings, building strong relationships with internal teams and partners, and retaining/growing the existing customer base. A key aspect of the role is to integrate AI into work processes and decision-making to drive business reinvention.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Extensive track record of new business sales success.
  • Presentation and negotiation skills within industry and at C Level.
  • Strong success in recruiting, coaching, and managing an exceptional sales team.
  • Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
  • Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection.
  • Experienced in driving sales process and drive effective working relationships with Sales Operations.
  • Ability to understand the 'bigger picture' and business drivers around IT.
  • Ability to build long term strategic and senior level relationships.
  • Ability to adapt and work effectively within a rapidly changing and growing environment.
  • Demonstrates strong business and financial acumen.
  • Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement.
  • Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately.
  • Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem.
  • Ownership of driving successful pipeline generation activities developed by marketing or the partner community.

Responsibilities

  • Build a team of direct Sales Executives to drive rapid new business sales growth in the region.
  • Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market.
  • Actively engage in territory planning, relationship development, and opportunity development.
  • Support and assist Field Sales Teams in closing opportunities.
  • Recruit, coach, and mentor team members to drive excellence.
  • Develop territories and quotas for the sales team and effectively communicate performance expectations.
  • Manage and report accurate forecast and pipeline to the business.
  • Achieve annual sales goals on a quarterly and annual basis.
  • Engage and align effectively in C-level meetings to understand customer business requirements.
  • Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community, and the ServiceNow executive team.
  • Retain and grow existing customer base with regular non-sales customer engagement activities.
  • Integrate AI into work processes, decision-making, or problem-solving.

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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