Enterprise Sales Director – Restaurant Technology

GRUBBRR•Boca Raton, FL

20d•Remote

About The Position

GRUBBRR is transforming how restaurants engage with their guests through self-ordering kiosks, digital ordering, AI-powered commerce, customer engagement tools, and integrated payment solutions. We're seeking an experienced enterprise sales professional who understands the restaurant technology ecosystem and wants the opportunity to make a meaningful impact on a rapidly growing company. This is more than a sales role. It's an opportunity to help shape the future of restaurant technology, work directly with executive leadership, influence enterprise sales strategy and market expansion, build relationships with some of North America's most recognized restaurant brands, sell solutions that deliver measurable operational and financial results, and earn significant income through a highly visible, high-impact role. If you have experience helping multi-unit restaurant organizations evaluate and deploy technology solutions, we'd like to speak with you. GRUBBRR is a leading provider of self-ordering kiosks, digital ordering, customer engagement, AI-powered commerce, and integrated payment solutions serving restaurants, hospitality, convenience retail, entertainment venues, and other high-volume customer environments. Our solutions help brands increase revenue, improve labor efficiency, enhance the guest experience, and accelerate digital transformation. As operators continue investing in technology to improve operations and better serve their guests, GRUBBRR is helping them modernize the way customers order, engage, and interact with their brands. As we continue our rapid growth, we are investing in expanding our enterprise sales organization and deepening relationships with some of the most recognized brands in North America. GRUBBRR is seeking an experienced enterprise sales professional who understands how large restaurant organizations evaluate, pilot, and deploy technology solutions. This is a highly strategic individual contributor role focused on winning enterprise restaurant brands, developing executive relationships, and driving long-term growth through consultative selling and strategic partnership development. The ideal candidate has experience selling restaurant technology, POS systems, digital ordering platforms, loyalty solutions, payment technologies, kiosks, or related hospitality technology into multi-unit restaurant organizations. You understand how operators, IT leaders, digital teams, finance organizations, franchise groups, procurement departments, and executive leadership evaluate technology investments. You can confidently guide complex buying decisions from initial conversations through pilot programs, enterprise approvals, and large-scale deployments. While new logo acquisition is a primary responsibility, success in this role requires much more than prospecting. The strongest candidates are trusted advisors who build executive relationships, navigate complex organizations, and create long-term customer partnerships that deliver value well beyond the initial sale. Reporting directly to senior sales leadership, this individual will play a meaningful role in shaping enterprise sales strategy, market expansion initiatives, product feedback, and customer engagement efforts.

Requirements

7+ years of quota-carrying enterprise sales experience with a demonstrated history of exceeding targets
Proven success acquiring new enterprise customers through complex, multi-stakeholder sales cycles
Experience selling restaurant technology, POS systems, payment technology, digital ordering, loyalty platforms, kiosks, hospitality technology, retail technology, SaaS solutions, or related enterprise software
Experience selling into organizations with 100+ locations and multiple decision-making stakeholders
Strong executive presence with the ability to engage credibly with C-level leaders
Exceptional presentation, storytelling, negotiation, and relationship-building skills
Demonstrated ability to build pipeline, create opportunities, and win new business
Experience developing ROI-driven business cases and executive presentations
Strong forecasting, pipeline management, and CRM discipline
Willingness to travel up to 40%

Nice To Haves

Experience selling into multi-unit restaurant brands, franchise systems, hospitality organizations, entertainment venues, or convenience retail organizations
Understanding of restaurant operations, franchise models, and enterprise technology decision-making processes
Experience leading pilot programs that expand into regional or enterprise-wide deployments
Existing relationships within the restaurant technology ecosystem
Formal sales methodology training including MEDDICC, Challenger, Command of the Message, SPIN, Sandler, or similar frameworks
Experience using Salesforce, HubSpot, or similar CRM platforms

Responsibilities

Build Enterprise Relationships and Pipeline: Identify, prospect, and develop enterprise opportunities within restaurant, hospitality, entertainment, and convenience retail organizations. Build and execute strategic account plans focused on acquiring new enterprise customers. Develop executive-level relationships across target organizations. Create and maintain a robust pipeline of qualified opportunities capable of consistently exceeding revenue objectives. Represent GRUBBRR at industry events, conferences, trade shows, and executive customer meetings. Become a recognized expert and trusted resource within the restaurant technology community.
Lead Complex Enterprise Sales Cycles: Navigate complex sales processes involving Operations, IT, Marketing, Digital, Finance, Procurement, Franchise Leadership, and Executive Leadership. Develop compelling ROI analyses, business cases, pilot strategies, and executive presentations. Guide customers through evaluation, technical validation, security reviews, procurement, contracting, and rollout planning. Build and manage close plans, mutual action plans, and executive alignment strategies. Effectively communicate GRUBBRR's value proposition to both business and technical audiences. Develop account strategies that create a path from pilot programs to regional and enterprise-wide deployments.
Serve as a Strategic Advisor: Establish trusted advisor relationships with senior decision-makers and executive sponsors. Develop a deep understanding of customer business objectives, operational challenges, and growth initiatives. Position GRUBBRR solutions as strategic investments that improve guest experience, drive revenue growth, increase operational efficiency, and support digital transformation initiatives. Build relationships that extend beyond individual opportunities and create long-term strategic partnerships.
Create Long-Term Customer Value: Build credibility and trust through transparency, responsiveness, and customer advocacy. Maintain executive relationships beyond contract execution to support successful adoption and expansion opportunities. Help create customer references, referrals, case studies, and strategic partnerships. View every customer engagement as the beginning of a long-term relationship rather than the conclusion of a sales process.