Enterprise Risk Management & Insurance Program Director

Circle K • Raleigh, NC

4d

About The Position

The Enterprise Risk Management & Insurance Program Director leads the strategy, administration, and continuous improvement of Circle K’s global commercial insurance programs and enterprise risk management framework. The role oversees insurance renewals and market strategy, insurer and broker relationships, risk assessments and reporting, policy administration, and risk mitigation efforts. The Director partners with teams across the organization and supports strategic initiatives, organizational resilience, business continuity, and risk ownership. The position also leads and develops risk and insurance professionals, including the Risk & Insurance Coordinator.

The role requires frequent sitting, standing, walking, and computer use, with occasional bending, reaching, and lifting or moving items up to 35 pounds. Travel to store locations may be necessary. Work may involve tight deadlines and stressful interruptions. The usual work environment has moderate noise, natural and fluorescent lighting, and minimum direction with periodic supervision.

Requirements

• Bachelor's degree in risk management, insurance, finance, business, or a related field, or equivalent experience.
• 10+ years of progressive experience in corporate insurance, enterprise risk management, brokerage, underwriting, risk financing, or a related field.
• Leadership experience managing professionals and complex cross-functional or multinational programs.
• Experience leading commercial insurance renewals and working directly with brokers, underwriters, carriers, and senior business stakeholders.
• Working knowledge of major commercial coverages, policy administration, contractual insurance requirements, ERM governance, and executive risk reporting.
• Strong strategic, financial, analytical, project-management, communication, and stakeholder-influence capabilities.

Nice To Haves

• ARM, CRM, CPCU, RIMS-CRMP, CIC, MBA, or comparable designation or advanced degree.
• Experience with global insurance programs, local policies, acquisitions, captive programs, large deductibles, self-insured retentions, or alternative risk financing.
• Experience in retail, convenience stores, fuel, transportation, logistics, hospitality, or another decentralized multi-site business.
• Experience with ServiceNow, Riskonnect, GRC platforms, Power BI, business continuity, or risk-engineering programs.

Responsibilities

• Lead the strategy, administration, and continuous improvement of global property, casualty, automobile, workers compensation, excess, cyber, executive risk, and other commercial insurance programs.
• Develop renewal and market strategies; lead underwriting submissions, exposure-data collection, insurer presentations, negotiations, and stewardship activities.
• Manage broker, carrier, consultant, and actuarial relationships and evaluate limits, deductibles, retentions, program structure, and alternative risk-financing opportunities.
• Develop and maintain the enterprise risk management framework, risk registers, assessment methodology, governance standards, and mitigation tracking.
• Create key risk indicators, emerging-risk reporting, executive dashboards, heat maps, and concise risk recommendations for leadership.
• Integrate insurance, claims, incident, operational, financial, and external data to identify systemic loss drivers and mitigation opportunities.
• Support acquisitions, divestitures, market entries, international placements, contract reviews, and other strategic initiatives.
• Oversee policies, endorsements, certificates of insurance, evidence of coverage, premium allocation, audits, invoices, and insurance records.
• Partner with Operations, Finance, Legal, HSE, Asset Protection, Fleet, Facilities, Real Estate, Procurement, Technology, Human Resources, and regional leaders.
• Lead and develop risk and insurance professionals, including the Risk & Insurance Coordinator, and establish efficient, accurate, customer-focused workflows.
• Support organizational resilience, business continuity, crisis preparedness, risk education, and a strong culture of risk ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director