Enterprise Risk Governance Program Manager

RBC • Toronto, ON

7d • Onsite

About The Position

Under direction of an SVP within Enterprise Risk Management, this position supports the second Line of Defense Enterprise Risk function and assists with managing the portfolios within Enterprise Risk Management, particularly Change Risk and Product Risk Management. The Enterprise Risk Program Manager is responsible for providing advisory and oversight for ERM programs (e.g. Risk Appetite, Risk Identification, Change Risk), with a particular focus on strengthening risk assessments, reporting, and governance efforts to support decision-making. This position provides an excellent opportunity to strengthen adherence to the risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting.

Requirements

• Bachelor’s degree or equivalent relevant experience highly preferred
• Minimum 5 years of risk management, change risk management, product risk management and governance experience (experience with change risk management preferred)
• Minimum 5 years of banking or financial industry experience.
• Minimum 5 years of project or program management experience.
• Strong understanding of three lines of defense risk management structure and requirements
• Strong understanding of Risk Management/Operational Risk Management/Enterprise Risk Management
• Strong knowledge of issue management practices with proven experience in issue resolution
• Demonstrated ability to think critically and facilitate change through collaborative effort
• Strong computer skills with knowledge in basic software programs like Microsoft Word, Excel, PowerPoint, and SharePoint
• Possess superior organizational, verbal, and written communication and presentation skills. Must be able to convey complex concepts in a clear and concise manner
• Strong interpersonal/teamwork skills with the ability to effectively communicate and interact professionally with all levels of individuals including executive management, both internally to CNB and externally to the community and public
• Possess the ability to work on several projects simultaneously and meet deadlines
• Ability to work with a cross-functional stakeholder group
• Ability to effectively communicate with stakeholders, project members, and partners.
• Extremely organized with strong time-management skills
• Detail oriented, analytical, and inquisitive
• Experience in design and learning development materials

Nice To Haves

• Understanding of banking industry and the client expectations that constitute premier client service.
• Ability to handle complexity and ambiguity, influencing skills, deal effectively with conflict.
• Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines
• Ability to work in a matrix environment

Responsibilities

• Assist in maintaining the Enterprise Change Risk Management, Policies, Standards, and/or Procedures through the annual review and refresh processes
• Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the Enterprise Risk Management programs
• Review, challenge and monitor 1LOD risk assessments and alignment with risk appetite
• Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to governance and policy requirements
• Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans
• Review and challenge 1LOD control testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness for product and change risk management
• Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues
• Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams
• Exhibit high attention to detail in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders
• Lead with the preparation of status reports, key metrics and other Risk reporting information as requested by management, the Risk Committee or RBC.
• Contribute to ad-hoc assignments/special projects
• Maintain awareness of current regulatory/industry trends impacting the Bank’s enterprise risk management program or practices.
• Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas
• Support and facilitate audit and regulatory exam activities related to ERM programs
• Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.
• Provide guidance to colleagues on the application of the ECM Framework, Policy, Standards, and Procedures, including but not limited to providing training, communication, and intranet resources.
• Help develop and maintain training and communication around ERM Programs, Policies, Standards, and 2LOD procedures to raise awareness and educate impacted colleagues on requirements.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior