Enterprise Resource Planning Systems Admin (Remote)

Argentum Medical • Geneva, IL

4h • Hybrid

About The Position

We are seeking an experienced ERP & CRM Administrator to own the configuration, optimization, and governance of SAP ByDesign and Salesforce. This role is mission-critical to building operational maturity and automating end-to-end business processes across finance, accounting, operations, supply chain, manufacturing, sales, marketing, and customer success. Acting as both a high-level business administration process architect, and a technical system steward, this individual needs a high level of alignment between system functionality to real-world business operations. Deep understanding of master data, revenue lifecycle management, ERP/CRM integrations, and cross-functional process mapping is essential. This role also supports M&A readiness and execution, serving as a key leader in system integration, process harmonization, and post-acquisition ERP alignment.

Requirements

• Bachelor’s degree in accounting, Finance, Business Administration, IT, or related analytical field
• Five or more years of experience in ERP & CRM technology required
• Excellent communication and leadership skills
• Scope, develop and manage project plans
• Develop and maintain project business cases
• Provide periodic updates to management as to the progress of implementations
• Authorized to work in the United States only

Nice To Haves

• SAP/ERP manufacturing experience in the DME or Life Sciences space highly desired
• Preferred systems experience - SAP HANA, Salesforce, Fivetran, Google Big Query
• Consulting experience preferred
• PMP certification preferred

Responsibilities

• Own system configuration and governance of SAP ByDesign and Salesforce, ensuring they accurately reflect business processes and support scalable growth.
• Collaborate with functional teams to drive business process standardization and maturity by optimizing existing end-to-end workflows across quote-to-cash, procure-to-pay, plan-to-produce, inventory, fulfillment, and financial reporting cycles supporting both B2B distribution and D2C commerce operations.
• Maintain master data integrity across ERP/CRM platforms, including customers, vendors, items, pricing, GL accounts, and cost centers to be shuttled between enterprise business intelligence and data analytics platforms.
• Troubleshoot system issues and lead root-cause analysis, ensuring reliable performance, compliance, and auditability.
• Document processes, configuration changes, workflows, and SOPs, while training users and improving system adoption across departments.
• Serve as the liaison between business units and technology, translating operational needs into system capabilities and configuration improvements.
• Develop dashboards, reports, and KPIs using SAP Analytics Cloud, Salesforce, or Power BI to support financial accuracy, operational visibility, and leadership decision-making.
• Lead system enhancements, integrations, and upgrades, working with internal stakeholders and external vendors/consultants when required.
• Support M&A activities by harmonizing processes, migrating data, and aligning acquired entities into the ERP/CRM ecosystem.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level