Enterprise Resource Planning (ERP) Analyst

Bowman Andros Products•Mount Jackson, VA

About The Position

The ERP Analyst will be responsible for the implementation, support, and maintenance of ERP systems. This role involves analyzing business processes, identifying areas for improvement, and ensuring that ERP solutions meet the needs of the organization. The ideal candidate will have a strong understanding of ERP systems, excellent problem-solving skills, and the ability to work collaboratively with various departments.

Requirements

Bachelor’s degree in Information Technology or related field
3+ years or experience as ERP Analyst or similar role
Knowledge of AS400 or iSeries Information System, proficiency is a plus.
Accuracy with detail, planning, organizing and efficiency
Excellent oral and written communication skills (For example, ability to write reports, business correspondence and procedures. Must have the ability to effectively present information and respond to questions from customers, suppliers, managers and employees.)
Excellent analytical and problem-solving skills (For example, must have ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.)
Strong customer service skills (i.e. view other Departments/Employees as customers and strives to provide results in a timely fashion that always meets expectations.)
Effective interpersonal skills (e.g. team building, conflict resolution)
Ability to work independently.

Responsibilities

Analyze and document business process requirements.
Work independently and with ERP support teams to configure and personalize the ERP system to support Bowman process needs
Collaborate with business process orders on methods to improve efficiency and quality in daily work.
Provide helpdesk support and troubleshooting for ERP related issues
Collaborate with the IT Technical team to set up devices including printers, RF technologies, client computers, etc. Troubleshoot and resolve all connectivity issues with these devices as required.
Conduct end user training as needed
Monitor the ERP activity and scheduled jobs for performance and bottlenecks. Resolve issues as needed to restore standard operations
Monitor the ERP database for integrity and resolve any data irregularities
Supports and maintains data interfaces between the ERP and outside systems including manufacturing, supply chain planning, financial, and reporting systems
Configure and monitor EDI communications with customers and suppliers. This includes collaborating with corresponding VANs and partner EDI teams. Completed all testing and validation.
Collaborate with local and Global IT Team mates on the ERP functions and data interfacing needs
Remain current with ERP functionality and industry best practices
Performs other ERP tasks/duties as assigned.