Enterprise Resilience Senior Manager

Truist Bank • Charlotte, NC

13d • Onsite

About The Position

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Position location is open to office locations within Truist's footprint. If located in a Truist hub city location, the work style will be: In Office (5 days/week). This position will be accountable for leading and executing the strategy to build resilience into Truist critical business services. Ideal candidate will have experience with implementing large-scale Resilience Program within the financial services industry. Leader will drive the development of the Program (resilience requirements, methodology, gap identification and remediation strategies), partnering with executive leadership across the enterprise, with emphasis in technology infrastructure, architecture, data and cyber security to establish minimum restoration requirements and priority. Manage a team of Officers and/or Specialists. The Senior Manager is a subject matter expert responsible for the development, implementation, socialization and execution of Business Continuity (BC) and Disaster Recovery (DR) processes in support of policy, standards, procedures, and regulatory requirements. This individual is a thought leader that will research, evaluate and recommend solutions for the program and to implement forward-looking systems and processes that support program maturation. Facilitate complex cross-functional initiatives consistent with Truist's objectives. Research, evaluate and recommend solutions for implementing major strategic changes across the enterprise for their functional areas. Manage forward-looking business and technology continuity program requirements in accordance with regulatory guidance to maintain and continually improve an enterprise-wide capability that supports continuity of service for Truist's teammates, clients and shareholder in the event of a business disruption. Activities are typically focused on larger number of and LOB, Function or Corporate processes, programs or activities that may span numerous functions and/or have an enterprise-wide impact. Provide regular updates to the Business Unit leadership, Business Continuity Oversight Council, as well as Federal and State supervisory teams.

Requirements

• Bachelor's Degree or an equivalent combination of education and experience.
• 15 years of banking or related management experience.
• Five years of management experience that includes direct supervisory responsibility
• Possess and demonstrate strong business continuity/disaster recovery knowledge, leadership and decision-making skills.
• May, in support of management, represent Truist on risk-related matters, including directly interfacing with external parties including the FRB, FINRA, OCC, State Regulators and other third party auditors.
• Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing a business continuity/disaster recovery program
• Excellent interpersonal skills demonstrating the ability to interact with all levels of management effectively.
• Adept with Microsoft Office products.

Nice To Haves

• 15+ years of experience in risk, business continuity/disaster recovery, enterprise response (incident/crisis) management, operations, administration, technology and/or project management.
• Strong knowledge of Operational Resilience regulatory guidance
• Application of industry frameworks, such as ISO and NIST, to manage cyber security risks, protect sensitive data and meet legal and industry-specific obligations.
• Master of Business Administration, Risk Management, or relevant Master's degree.
• Graduate of Leadership Development Program, Banking School, or equivalent industry training program.
• Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).
• Experience in establishing corporate risk programs or initiative.

Responsibilities

• Manage a function within the Business & Technology Continuity Management Program (Governance, Business Continuity Planning & Exercising, Disaster Recovery Planning and Testing, Enterprise Response Management and Business Intelligence & Tool Strategy) to ensure recoverability during an event.
• Serve as a subject matter expert and provide guidance and oversight to business units and technology partners for the Business Continuity & Disaster Recovery risk domain.
• Evaluate and provide input for business and technology unit recovery and resiliency strategies to ensure business continuity and disaster recovery risk reduction in alignment with enterprise risk appetite.
• For assigned function, develop content to prepare for and respond to internal audit requests and/or external regulatory examinations.
• For assigned function, support and maintain BTCM Program policy, standards and governance structure/routines in alignment with enterprise guidance.
• Maintain good working relationships with business and technology units and act as a liaison to ensure program execution.
• Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals while focusing on efficiency and effectiveness.
• Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.
• Organize, coordinate, and manage work of resources within ORM to support the Corporation's risk management culture and to meet division, department, and enterprise goals.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees