Enterprise Resilience Officer I

Truist Bank • Charlotte, NC

13d • Onsite

About The Position

Enterprise Resilience Officer I is a subject matter expert responsible for independent quality assurance over enterprise resilience controls across all business units in support of policy, standards, procedures, and regulatory requirements. Performs tasks to execute structured quality reviews of resilience controls, prepares results reporting and escalates gaps. Partners with leadership and risk to ensure transparency and timely issue resolution. Recommends improvements to testing methodologies and contribute to strengthening the control environment. Activities aligned with this role have strategic and/or broad implications to the Company. This includes facilitating complex cross-functional initiatives that enable the proactive management of risks. Performs work and tasks focused on business continuity and disaster recovery planning/testing, enterprise response (incident/crisis) management, governance/quality control/third party continuity, and/or business intelligence & tools. Supports enterprise and business unit compliance with all federal regulations (FFIEC) for BC/DR related planning, testing and risk mitigation.

Requirements

• Bachelor's Degree or an equivalent combination of education and experience.
• 10 years of banking or related management experience.
• Possess and demonstrate BC/DR knowledge, aptitude, and leadership.
• Excellent interpersonal and communication skills, demonstrating the ability to interact with and influence management and business partners effectively.
• Strong organizational, project management, and decision-making skills.
• Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.
• Adept with Microsoft Office products.

Nice To Haves

• Master of Business Administration, Risk Management, or relevant Master's degree
• 5 years of experience in control evaluation, monitoring and testing
• Strong understanding of risk management frameworks and internal control principles.
• Documenting, reporting, analytical and problem-solving skills with attention to detail.
• Experience with Business Continuity, Disaster Recovery, Enterprise Incident Management and Operational Resilience frameworks.

Responsibilities

• Serve as a subject matter expert and provide guidance and governance to business units and technology partners for the BC/DR processes.
• Support and maintain BTCM program policy and governance structure & routines in alignment with enterprise guidance.
• Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals.
• Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
• Establish and maintain strong working relationships with key business partners.
• Stay abreast of emerging issues related to Risk Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.
• Apply a comprehensive understanding of how the organization operates to solve technical, operational, and business problems.
• Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.
• Interact with business unit leadership and functional partners on a daily basis. Works independently with minimal guidance.
• Assist BTCM leadership team with preparing for and responding to internal audit requests and/or external regulatory examinations.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees