Resilience Manager, Senior

Bloomberg Industry Group

About The Position

The Senior Resilience Manager coordinates and oversees activities between business and technology program leaders and is responsible for developing and operationalizing second line activities for the crisis management, business continuity and disaster recovery programs; ensuring the organization’s ability to continue operations in the event of disruption. This role involves coordination of and/or the creation of business impact assessments, technology resilience assessments, business continuity and disaster recovery plans, developing enterprise response strategies and overseeing regular testing of continuity plans. The Resilience Manager will collaborate with cross-functional teams to ensure preparedness, compliance, and effective crisis management, while seeking to capitalize on business opportunities to refine business processes to mitigate exposure during disruptions of service and improve day-to-day operations.

Requirements

10+ years of experience in business continuity, IT Disaster Recovery or related fields with previous experience in a B2B SaaS or consulting firm experience is required.
5+ Years of management experience in business continuity, Resilience, IT Disaster Recovery or related fields is required.
Strong verbal/written communications at all levels of the organization
In-depth knowledge of business continuity and IT disaster recovery standards, planning process, terminology, and approach.
Technically conversant in infrastructure recovery, network connectivity and storage restoration
Strong analytical and organizational skills, with the ability to make data-driven decisions and manage multiple priorities efficiently.
Ability to assess complex situations, identify risks, and implement mitigation strategies in real-time.

Nice To Haves

CBCP certification or equivalent is strongly preferred.
Experience with BCM or GRC tools and platforms is a plus.

Responsibilities

Act as the primary point of contact and subject matter expert for new and existing business resilience efforts.
Drive organizational change by influencing key stakeholders, including senior executives, and fostering a culture of continuous improvement in business continuity practices, ensuring buy-in and commitment across departments to enhance overall resilience and response capabilities.
Establish the standards for the Disaster Recovery program and coordinate with key stakeholders across the business to ensure that disaster recovery plans and procedures are regularly documented and tested.
Lead the development and refinement of recovery strategies and communication between business and technology groups to ensure that technical recovery strategies meet business objectives and assist with recovery solution implementation as necessary.
Own the annual business continuity documentation process, including scheduling of plan review, exercises, cross-training, and regular updates for business units.
Define recovery benchmarks, establish requirements, and develop metrics for resilience efforts to provide executive leadership with real-time reporting on the status of business continuity efforts, ensuring transparency and visibility into recovery readiness.
Oversee the coordination, validation, and summarization of business impact analysis (BIA) findings for both business units and technology platforms to inform recovery priorities.
Provide expertise and support for management and business functional areas, as requested, when business disruption occurs
Supervise the activities of external consultants and junior members of the Risk Management team.
Perform other duties as assigned.