Enterprise Project Manager
About The Position
The Enterprise Project Manager is the strategic lead for Modernizing Medicine’s most complex, high-value customer implementations. This high-visibility role manages the end-to-end onboarding journey for large-scale healthcare organizations and multi-specialty practices. The project manager serves as the primary bridge between internal cross-functional teams and client executive leadership, ensuring software is deployed precisely and delivers clinical and operational value. The role leads implementations from initiation and planning through execution, Go-Live, closing, and handoff to Support or Customer Success. It coordinates technical configuration, data conversion, third-party integrations, and clinical workflow training; establishes project governance with client executives; aligns teams and resources; mitigates risks; and controls project scope and budgets to support quality delivery and engagement profitability.
Requirements
- 5–10+ years of project management experience, emphasizing SaaS implementation or Enterprise Professional Services.
- Proven ability to work cross-functionally and influence stakeholders without direct authority.
- Mastery of Agile, Waterfall, and Hybrid methodologies.
- Expertise in enterprise project management tools such as Smartsheet, Jira, Salesforce, or Cloud Coach.
- Bachelor’s degree required.
- Excellent verbal and written communication skills, including the ability to explain complex technical issues clearly to executive leadership.
Nice To Haves
- Deep understanding of the HealthTech landscape, including EHR, PM, and RCM.
- Familiarity with clinical workflows and regulatory requirements such as HIPAA and MIPS/MACRA.
- PMP certification is highly preferred.
- Master’s degree or equivalent experience in Business or Healthcare Administration preferred.
Responsibilities
- Lead initiation, planning, execution, and closing of enterprise implementations, from Sales handoff through Go-Live and handoff to Support or Customer Success.
- Manage workstreams for technical configuration, data conversion, third-party integrations, and specialized clinical workflow training.
- Establish and lead project steering committees and facilitate high-stakes meetings with client C-suite stakeholders to align on KPIs and success criteria.
- Serve as the point of contact across Sales, Product, Engineering, and Training to resolve bottlenecks and align resources.
- Follow and contribute to the EPMO playbook by identifying systemic gaps and implementing process improvements to reduce time-to-value.
- Identify and resolve high-impact risks and develop contingency plans for complex data migrations or client change-management resistance.
- Manage project scope and budgets while maintaining delivery quality and professional services engagement profitability.
Benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
- 401(k) matching contribution of 50% of the employee’s contribution on up to 6% of compensation; matching contributions vest after one year of employment.
- Paid time off and paid parental leave programs.
- Company-paid life and disability benefits.
- Flexible Spending Account.
- Employee Assistance Programs.
- Company-sponsored Business Resource and Special Interest Groups.
- Professional development opportunities, including tuition reimbursement and unlimited access to LinkedIn Learning.
- In-person collaboration opportunities and remote availability for some roles.
- Dog-friendly U.S. headquarters.
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms at the BRIC headquarters.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
