Enterprise Project Manager

Modernizing Medicine•Boca Raton, FL

About The Position

The Enterprise Project Manager is the strategic lead for Modernizing Medicine’s most complex, high-value customer implementations. This high-visibility role manages the end-to-end onboarding journey for large healthcare organizations and multi-specialty practices, serving as the primary bridge between internal cross-functional teams and client executive leadership. The role ensures software solutions are deployed precisely and deliver clinical and operational value. The position leads enterprise implementations from initiation and planning through execution, go-live, and handoff to Support or Customer Success. It coordinates technical configuration, data conversion, third-party integrations, and clinical workflow training; establishes project governance and steering committees; and works with client executives to align on KPIs and success criteria. The Enterprise Project Manager also coordinates internal teams, improves implementation processes, manages project risk, and controls scope and budgets to support quality delivery and professional services profitability.

Requirements

  • 5–10+ years of project management experience, with an emphasis on SaaS implementation or Enterprise Professional Services.
  • Proven ability to work cross-functionally and influence stakeholders without direct authority.
  • Mastery of Agile, Waterfall, and Hybrid methodologies.
  • Expertise in enterprise project management tools such as Smartsheet, Jira, Salesforce, or Cloud Coach.
  • Bachelor’s degree required.
  • Excellent verbal and written communication skills, including the ability to translate complex technical issues into clear, actionable updates for executive leadership.

Nice To Haves

  • Deep understanding of the HealthTech landscape, including EHR, PM, and RCM.
  • Familiarity with clinical workflows and regulatory requirements such as HIPAA and MIPS/MACRA.
  • PMP certification is highly preferred.
  • Master’s degree or equivalent experience in Business or Healthcare Administration.

Responsibilities

  • Lead the initiation, planning, execution, and closing of enterprise-level implementations, from Sales handoff through go-live and transition to Support or Customer Success.
  • Manage project workstreams including technical configuration, data conversion, third-party integrations, and specialized clinical workflow training.
  • Establish and lead project steering committees and facilitate high-stakes meetings with client C-suite stakeholders to align on KPIs and success criteria.
  • Coordinate across Sales, Product, Engineering, and Training teams to resolve bottlenecks and align resources.
  • Follow and contribute to the EPMO playbook by identifying systemic gaps and implementing process improvements that reduce time-to-value.
  • Identify and resolve high-impact risks and develop contingency plans for complex data migrations or client change-management resistance.
  • Manage project scope and budgets to ensure high-quality delivery and maintain the profitability of professional services engagements.

Benefits

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
  • 401(k) matching contribution: 50% of the employee’s contribution deferred on up to 6% of compensation; matching contributions vest after one year of employment.
  • Generous paid time off and paid parental leave programs.
  • Company-paid life and disability benefits.
  • Flexible Spending Account.
  • Employee Assistance Programs.
  • Company-sponsored Business Resource and Special Interest Groups.
  • Professional development opportunities, including tuition reimbursement and unlimited access to LinkedIn Learning.
  • Global presence and in-person collaboration opportunities.
  • Dog-friendly U.S. headquarters.
  • Hybrid office-based roles and remote availability for some roles.
  • Weekly catered breakfast and lunch, treadmill workstations, Zen rooms, and wellness rooms at the BRIC headquarters.
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