Enterprise Program Manager

SMART TECH SKILLS LLC•Austin, TX

2d•Hybrid

About The Position

The Senior Project Manager provides advanced project management support for complex, enterprise-level technology and business transformation initiatives within a state public safety agency. This role is responsible for planning, directing, and coordinating project activities across cross-functional teams, ensuring successful delivery by maintaining tight alignment with agency objectives, governance standards, and state procurement frameworks. Operating under a hybrid model, the project manager oversees end-to-end project lifecycles, managing scopes, budgets, resource plans, risks, and stakeholder communications.

Requirements

8 or more years of experience managing large-scale, complex IT or business transformation projects within highly structured environments.
8 or more years of comprehensive knowledge and application of project management methodologies (such as PMI/PMBOK, Agile, and Hybrid frameworks).
8 or more years of experience developing, monitoring, and maintaining detailed project schedules, budgets, and resource plans.
8 or more years of experience managing and aligning multiple stakeholders across technical and business units.
8 or more years of experience executing risk management, issue tracking, and formal change control processes.
8 or more years of experience delivering strong written and verbal communications, including drafting executive-level status reports.
8 or more years of experience utilizing enterprise project management tools (including MS Project, Smartsheet, Jira, or similar software).
8 or more years of experience ensuring compliance with organizational governance, administrative policies, and procurement guidelines.

Nice To Haves

1 or more years of experience working in public sector or state government environments, preferably within public safety or law enforcement agencies.
1 or more years of experience managing technical projects under state procurement frameworks.
1 or more years of experience managing IT system implementations, data systems, or enterprise software applications.
Possession of a Project Management Professional (PMP) certification or equivalent professional credential.
Exceptional technical leadership and stakeholder management capabilities to unite diverse cross-functional teams.
Highly structured approach to managing complex project tasks, tracking dependencies, and identifying system blocks.
Excellent verbal and written communication skills to deliver status reports and presentations to executive leadership.
Highly organized with a self-motivated approach to executing projects within state governance models.

Responsibilities

Develop, maintain, and execute comprehensive project plans containing detailed scope, schedules, resource allocations, risk mitigation, and communication components.
Define clear project objectives, deliverables, milestones, and success criteria in close collaboration with technical and business stakeholders.
Establish and maintain complex project budgets, resource plans, and critical path timelines to track progress against milestones.
Coordinate cross-functional technical teams, business units, and external contractors to ensure alignment and timely execution of project activities.
Monitor vendor performance, deliverable quality, and contractual adherence when external contractors are involved.
Drive project closure activities, including final reporting, formal deliverable acceptance, and lessons learned documentation.
Monitor overall project performance, trace progress, and ensure timely escalation, mitigation, and resolution of system risks and issues.
Manage project scope changes through formal, structured change control processes and ensure compliance with organizational governance.
Facilitate robust stakeholder engagement, regular team meetings, and executive-level status reporting to ensure operational transparency.
Ensure strict adherence to organizational policies, state procurement requirements, and enterprise contract frameworks.
Maintain, audit, and organize all project documentation and administrative records throughout the development lifecycle.