Enterprise Platform Application Specialist (Microsoft 365)

Divergent•Torrance, CA

4d•Hybrid

About The Position

The Enterprise Platform Application Specialist is responsible for aligning Microsoft’s evolving platform and capabilities with business outcomes. This role involves serving as the strategic owner of the Microsoft 365 platform, defining and maintaining governance standards for key services like Teams, SharePoint, OneDrive, and Exchange Online. The specialist will evaluate new Microsoft features, lead enterprise readiness, and manage rollout planning. Additionally, the role focuses on security, identity, and compliance by activating Privileged Identity Management (PIM), implementing retention policies and sensitivity labeling, and ensuring M365 services meet regulatory and security requirements. A key aspect is driving adoption and enablement of new productivity capabilities, monitoring usage through analytics, and collaborating with the AI team to integrate in-house LLMs with the M365 system.

Requirements

Ability to lawfully access information and technology that is subject to US export controls
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, and a willingness to work with others.
The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients
Minimum of 7 years of experience in Information Technology
Minimum of 5 years as a hands-on administrator of Microsoft solutions, including Outlook, Office suite, Teams, SharePoint, and OneDrive, with at least 3 years in an environment with 500+ end users
Minimum of 3 years of experience with Microsoft Active Directory and Entra ID
Ability to understand basic Windows Active Directory; user accounts and security groups
Strong communication, written, and customer service skills
High aptitude and willingness to learn new technologies
A self-starter that can work with minimal supervision; highly organized

Nice To Haves

Experience in enterprise environments (500+ users preferred)
PowerShell automation experience at scale
Familiarity with Microsoft Purview, Defender for Office 365, Power Platform, and Microsoft Graph
Microsoft certifications (M365, Identity) preferred

Responsibilities

Serve as the strategic owner of the Microsoft 365 platform, aligning Microsoft’s roadmap with business priorities
Define and maintain governance standards for Teams, SharePoint, OneDrive, and Exchange Online
Evaluate new Microsoft features and lead enterprise readiness, risk assessment, and rollout planning
Activate PIM for the Enterprise and work with the Team to better execute Role Based Access Control (RBAC)
Partner with Security and Compliance teams to implement retention policies, sensitivity labeling, and audit capabilities
Ensure M365 services align with regulatory, contractual, and organizational security requirements
Lead adoption strategies for new productivity capabilities, including Microsoft Teams, Outlook and Copilot
Use analytics and reporting to monitor usage, adoption, and value realization
Work with the A.I. team to enable inhouse LLM to work with documents within the M365 system