Enterprise Partner Account Manager, GSIs

KlaviyoDenver, CO
Hybrid

About The Position

The Partnerships team at Klaviyo is focused on driving growth by building and deepening relationships with ecosystem partners that enhance Klaviyo's capabilities for all users. This global team collaborates closely with Sales and Marketing to deliver greater value to customers. The Partner Account Management organization in the US consists of 30 high-performing, entrepreneurial individuals who utilize their consultative skills to understand the business models and growth strategies of ecosystem partners, advising them on how Klaviyo can facilitate their growth. Enterprise Partner Managers, GSIs are recognized as the primary strategic resource for Global Systems Integrators (GSIs) and the Partnerships organization due to their extensive knowledge, often serving as external spokespersons for Klaviyo. They are responsible for cultivating and influencing long-term, deep, and mutually beneficial relationships with various stakeholders within Klaviyo's GSI Partners. They engage directly with C-suite executives in these organizations, employing consultative skills to grasp their business models and growth strategies, thereby providing strategic advice on how Klaviyo can contribute to their expansion.

Requirements

  • 10+ years of SaaS account management, channel and/or sales experience.
  • Experience supporting and influencing colleagues on cross-functional teams.
  • Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC).
  • Ability to build strong executive relationships and lead multi-threaded deals to closure.
  • You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast.
  • You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Responsibilities

  • Build narrative and articulate the value of Klaviyo’s software to our top GSIs, differentiating Klaviyo from other solutions.
  • Manage business development referrals (and co-selling opportunities) to/from GSIs, and coach them on how to grow their business, including profitability, with Klaviyo.
  • Leverage strong consultative skills and knowledge of the GSI ecosystem to advise on their business model and growth strategy and how it plays into the larger environment.
  • Strategically advise them on ways Klaviyo can help them grow their business.
  • Drive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges.
  • Be a platform subject matter expert by developing a deep understanding of the business models, offerings, and ecosystems of Klaviyo’s top GSIs.
  • Run internal campaigns to spread awareness and drive enablement of your GSIs' capabilities throughout Klaviyo’s org.
  • Drive joint sales motions with GSIs: Partner with GSI alliance and sales leaders to identify, qualify, and close joint opportunities — building structured co-selling programs that expand Klaviyo’s footprint within enterprise accounts.
  • Equip and enable GSI sales teams: Develop and deliver partner training, sales playbooks, and joint value propositions that help GSI sellers confidently position Klaviyo in digital transformation and customer engagement initiatives.
  • Build and influence executive alignment: Engage directly with GSI partner principals and industry leaders to create top-down sponsorship for Klaviyo, ensuring our platform is embedded in their go-to-market strategy and prioritized in client pursuits.

Benefits

  • Comprehensive range of health, welfare, and wellbeing benefits
  • Participation in the company’s annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity
  • Sign-on payments
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