Enterprise Operations Manager - SME

ECS Tech Inc • Fairfax, VA

5d • Onsite

About The Position

Everforth ECS is seeking an Enterprise Operations Manager - SME to work in Fairfax, Virginia. This position is contingent upon contract award.

Requirements

• Clearance: TS//SCI Eligible required
• U.S. Citizenship required
• DoD 8140.03 Compliance: DoD Cyber Workforce Framework (DCWF) Work Role Not Applicable at the Not Applicable proficiency level
• B.S. in Engineering or related field.
• Over 12 years of relevant IT experience, with a focus on network engineering operations.
• Minimum of 5 years managing a global WAN, ensuring service availability and security.
• Proven experience in leading a Joint Operations Center (JOC) for a four-star combatant command.
• Demonstrated success in consolidating local LANs into a global WAN with high uptime.

Nice To Haves

• DoD 8140.03 Compliance: DoD Cyber Workforce Framework (DCWF) Work Role Not Applicable at the Not Applicable proficiency level
• Certifications (one or more required): Not Applicable

Responsibilities

• Lead enterprise-wide operations and service delivery for Task 4, ensuring alignment with ARNG infrastructure objectives.
• Establish and maintain governance frameworks and performance standards for network operations and cybersecurity integration.
• Direct resource allocation and prioritize operational tasks to support mission readiness and system availability.
• Implement incident escalation protocols and continuity planning to maintain operational resilience.
• Ensure compliance with DoD and ARNG cybersecurity policies, including RMF sustainment and configuration management.
• Advise Government leadership on enterprise risk management, modernization impacts, and operational strategies.
• Oversee service-level performance metrics to ensure adherence to established objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior