Enterprise Operations Analyst- Loan Operations

Regions Bank•Hoover, AL

17d•Onsite

About The Position

At Regions, the Enterprise Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement. The role analyzes business issues, makes recommendations to maximize operational efficiency and quality, and ensures compliance standards are followed. It is intended to be onsite, with regular work hours that include full days in the office four or more days per week. The manager sets the work schedule and in-office expectations. The role may be filled at a higher level depending on the candidate’s qualifications and relevant experience. It is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor’s degree in a related field and three years of related experience, or a high school diploma or GED and seven years of related experience.
Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance.
Ability to research, analyze data, and derive facts.
Ability to work under pressure and meet deadlines.
Analytical and problem-solving skills.
Excellent organizational skills.
Knowledge of banking operations.
Knowledge of business intelligence (BI) tools.
Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Strong written and verbal communication skills.
Must be currently authorized to work in the United States on a full-time basis; Regions will not sponsor work visas for this position.

Responsibilities

Analyze and interpret data to identify trends and opportunities for process improvement.
Work with managers to apply data to business goals and analytical requirements, including capacity planning, volume forecasting, and unit costing.
Contribute to workflows or process changes and redesigns, using a strong basic understanding of the relevant product or process.
Create and maintain policies, procedures, and training materials to maximize efficiency and customer service.
Ensure compliance with risk management programs, rules and regulations, and cybersecurity practices; identify and support process improvements; and apply disciplined change management practices.
Analyze and solve moderately complex operational, systems-related, and/or customer issues under limited to moderate supervision.
May define user requirements and assist with user acceptance testing.
May manage small projects and/or contribute to task forces or project teams.
May be accountable for regular reporting or process administration as an owner.