Enterprise Network Engineer I

The University of Texas at Austin•Austin, TX

11h•Hybrid

About The Position

The Enterprise Network Engineer I supports the Edge and Core Networking team to design, build, and operate the university's enterprise and departmental networks, while providing advanced technical expertise and troubleshooting for departmental customers. Develop, deploy and operate systems and processes. This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.

Requirements

U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.
Bachelor's degree in a related field, or equivalent combination of relevant education and professional experience.
Two years of experience supporting enterprise or campus network environments, including routing, switching and wireless.
Experience troubleshooting network faults and providing customer-facing technical support.
Current Class C operator driver license required, with driving history review required prior to hire.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Nice To Haves

Experience with Cisco routers, switches and wireless platforms, including IOS and IOS-XE.
Experience with campus Wi-Fi design, survey or deployment.
Exposure to network automation or scripting (Python, Ansible).
Higher education or other large multi-tenant environment experience.

Responsibilities

Under supervision plan, design, implement, and maintain the university's enterprise network and telecom systems to meet performance objectives and Service Level Agreements.
Maintain good relationships with Enterprise Technology and unit representatives to understand end-user network needs to maintain classrooms, R&D labs, and university auxiliary venues.
Assist with evaluation of new network technologies, proof of concept projects, process standardization, and configuration automation.
Provide escalation support for standard network design, troubleshooting, and after-hours on-call support.
Driving university owned vehicles to job sites will be required for this position.
Maintain acceptable driver rating as established in Policy UTS157.
Raise visibility of issues to extended team members with automation processes, fault detection, standardized operations, and life cycle management.
Perform other related functions as assigned.

Benefits

Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
Vision, Dental, Life, and Disability insurance options
Paid vacation, sick leave, and holidays
Teachers Retirement System of Texas (a defined benefit retirement plan)
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Training and conference opportunities
Tuition assistance
Athletic ticket discounts
Access to UT Austin's libraries and museums
Free rides on all UT Shuttle and Capital metro buses with staff ID card