Poly

General Dynamics Information Technology•Annapolis Junction, MD

1d•$136,000 - $184,000•Onsite

About The Position

GDIT is seeking an Enterprise IT Operations & Asset Management Engineer to provide operational support across a large, complex enterprise technology environment. The role combines change management, ServiceNow, configuration and asset lifecycle management, hardware and software maintenance, licensing, procurement, and vendor coordination. The engineer works with engineering teams, service owners, security personnel, asset management teams, vendors, procurement organizations, and leadership to keep technology accurately tracked, maintained, licensed, securely changed, and operationally ready. The position supports change activities across a program spanning 28 IT engineering disciplines and offers exposure to servers, storage, networking, infrastructure, SharePoint, databases, directory services, Linux and Windows environments, Exchange, VDI, security, web services, search, and other enterprise capabilities. The role helps maintain reliable enterprise records, support compliance, and keep technology lifecycles under control, from acquisition and deployment through maintenance and retirement. This is an onsite position in Annapolis Junction, Maryland, requiring a current Top Secret SCI with Polygraph clearance and U.S. citizenship. The schedule is 40 hours per week, with less than 10% travel. The stated likely salary range is $136,000–$184,000, subject to experience, location, and contractual requirements.

Requirements

At least 8 years of related experience.
Bachelor of Arts or Bachelor of Science degree, or equivalent experience.
Current Top Secret SCI with Polygraph clearance; the job description also states this clearance must be obtainable.
U.S. citizenship.
8570 compliance with a Security+ certification.
Experience in enterprise IT operations, configuration management, asset management, service management, or a related technical environment.
Experience with ServiceNow or a comparable enterprise service management platform.
Understanding of IT asset lifecycle management, configuration management, change management, or software and hardware lifecycle processes.
Strong organizational skills and ability to manage multiple activities across different technical teams.
Ability to understand technical information and translate it into accurate operational records, requests, reports, and actions.
Strong attention to detail when managing asset, licensing, configuration, financial, or operational information.
Ability to work independently and coordinate effectively with engineers, technical leads, vendors, security teams, procurement organizations, and leadership.
Strong written and verbal communication skills.

Responsibilities

Coordinate enterprise change management by reviewing Digital Services change requests, validating technical and operational information, and supporting Change Advisory Board activities across multiple engineering disciplines.
Engineer and maintain enterprise asset information in ServiceNow throughout the lifecycle of servers, storage, appliances, and other technology assets.
Manage configuration and lifecycle activities, ensuring assets are accurately represented, deployed, decommissioned, and maintained in the enterprise asset management environment.
Coordinate vendor renewals for hardware and software maintenance; validate asset inventories and quotes, review costs, and support acquisition and renewal processes.
Coordinate enterprise software and hardware acquisitions by gathering technical and commercial information, submitting security and purchasing requests, validating entitlements, and supporting purchase-order execution.
Manage software entitlement information and maintain accurate enterprise licensing records.
Serve as an operational point of contact for technology vendors and product relationships, including Microsoft, Oracle, Dell, HPE, and Cisco.
Provide operational support to engineering teams and maintain accurate information for leadership about assets, changes, costs, and operational activities.

Benefits

Comprehensive benefits and wellness packages.
401(k) with company match.
Competitive pay and paid time off.
Medical plan options, including plans with Health Savings Accounts.
Dental plan options.
Vision plan.
Full flex work weeks where possible.
Paid time off plans that include vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
AI-powered career tool identifying career steps and learning opportunities.
Internal mobility team focused on helping employees achieve career goals.
Award-winning culture of innovation and a military-friendly workplace.