Enterprise Internship, Quality and Clinical Transformation

Advocate Health•Shelby, NC

6d•Onsite

About The Position

The Quality & Clinical Transformation Intern supports initiatives to improve clinical quality, patient outcomes, safety, operational effectiveness, and the overall care experience. Working with Quality and Clinical Transformation leaders and cross-functional partners, the intern gains hands-on experience in healthcare quality improvement, data analysis, process improvement, and change management. The internship offers exposure to how a large healthcare organization identifies improvement opportunities, evaluates performance, and implements solutions that advance high-quality, safe, efficient, and patient-centered care at either the site-based or enterprise level. The internship takes place May 31, 2027 through August 6, 2027. Interns work up to 40 hours per week, Monday through Friday during business hours. This is an on-site role in Shelby, North Carolina. The listed pay range is $21.00 per hour.

Requirements

Currently pursuing an undergraduate degree in healthcare administration, public health, health sciences, business, data analytics, industrial engineering, or a related field.
Currently enrolled as a freshman, sophomore, junior, or senior for Fall 2027 at a regionally accredited college or university and in the process of obtaining an undergraduate degree.
Grade point average of at least 2.5.
Good written and verbal communication skills.
Strong attention to detail.
Demonstrated ability to successfully complete tasks.
Strong teamwork skills.
Effective multitasking and prioritization skills.
Strong computer skills, including proficiency with Excel.
Integrity, maturity, dependability, a positive attitude, and enthusiasm.
No experience required.
No licensure, registration, or certification required.
Must operate all equipment necessary to perform the job.

Responsibilities

Support quality improvement and clinical transformation projects focused on patient outcomes, safety, care delivery, and operational performance.
Assist with identifying process improvement and standardization opportunities.
Participate in project meetings, improvement workgroups, and cross-functional initiatives.
Document current-state processes, identify gaps, and support development of future-state workflows.
Research healthcare quality improvement practices and emerging trends.
Collect, organize, validate, and analyze quality and performance data.
Monitor key performance indicators and identify trends or opportunities.
Develop reports, dashboards, presentations, and visual summaries to communicate findings.
Support measurement of project outcomes and progress toward established goals.
Translate data and findings into clear, actionable insights for project teams and leaders.
Support project planning, documentation, timelines, deliverables, and status tracking.
Assist with meeting preparation, notes, action items, and follow-up.
Help develop educational materials, communications, and presentations to support implementation and adoption of improvement initiatives.
Collaborate with clinical, operational, quality, analytics, and other teams to support project objectives.
Conduct literature reviews and research evidence-based practices, benchmarks, and industry trends.
Summarize research findings to inform quality and transformation initiatives.
Assist teams in identifying opportunities to apply evidence-based practices across care settings.
Perform other related duties as required.