Enterprise Installation Project Manager

Big Ass Fans•Lexington, KY

21h•Onsite

About The Position

The Enterprise Installation Project Manager plays a key role in delivering seamless installations of Big Ass Products from pre-construction planning through final project completion. In this role, you’ll partner closely with our Enterprise Sales team to ensure our top customers receive an exceptional, end-to-end installation experience. Your leadership will help uphold our commitment to world-class service and flawless execution on every project.

Requirements

Bachelor’s degree required
Ability to work in a team atmosphere with little supervision and establish excellent internal and external working relationships
Motivated self-starter with strong leadership skills
Adept at concurrently managing multiple projects
Excellent communication skills; communicate effectively with all personnel within the organization as well as external customers and contractors

Nice To Haves

General electrical and/or mechanical experience a plus, especially contracting

Responsibilities

Manage larger multi-facility initiatives for Big Ass Fan’s enterprise accounts, providing regular updates to internal and external stakeholders while maintaining excellence on each individual job.
Foster positive relationships with key stakeholders of assigned strategic accounts.
Take full ownership and drive all aspects of installation including scheduling, contractor management, technical assistance, and quality assurance.
Understand project scope and organize project documents including facility layouts/photos, structural engineering reports, electrical drawings, permits, purchase orders, and invoices.
Establish and maintain open customer communication in conjunction with sales.
Schedule installation dates by coordinating with subcontractors and customers based on availability and preferred timeframes.
Provide sales with install price quotes for jobs needing labor/material outside normal scope of work.
Facilitate the setup of installer site visits as needed.
Work with all BAF departments in a professional and friendly manner to resolve any technical issues with installations.
Manage project scope by ensuring any changes and change orders are documented and approved by customers.
Review completed installations for accuracy to be sure required procedures and methods were followed.
Process and manage installer invoices and paperwork with efficiency and accuracy.
Work on special projects related to project services as assigned.

Benefits

Onsite 4-day FANdamentals training in Lexington, KY
Learn core SOPs, resources, tools, and KPIs (Salesforce, Dispatch, Work Order Process, Certified Installer Network, Enterprise Accounts, etc.)
Participate in introductory tool sessions, shadow team members, and complete any additional learning needs.
Join weekly check-ins to review progress, ask questions, and align on expectations.
Begin handling smaller projects with supervisor guidance and review travel expectations.
Deepen understanding of SOPs, resources, KPIs, and role expectations through focused review and hands-on practice.
Take on more complex projects with ongoing supervisor guidance.
Build confidence and skills needed to move toward full role ownership.
Confirm full understanding of all SOPs, resources, KPIs, and role expectations; adjust responsibilities as needed.
Take ownership of routine and less complex projects independently, asking questions when necessary.
Begin working on more complex projects with guidance from the supervisor.
Continue building confidence and capability to take full ownership of assigned projects.