Enterprise Installation Project Manager

Big Ass FansLexington, KY
Onsite

About The Position

The Enterprise Installation Project Manager plays a key role in delivering seamless installations of Big Ass Products from pre-construction planning through final project completion. In this role, you’ll partner closely with our Enterprise Sales team to ensure our top customers receive an exceptional, end-to-end installation experience. Your leadership will help uphold our commitment to world-class service and flawless execution on every project.

Requirements

  • Bachelor’s degree required
  • Ability to work in a team atmosphere with little supervision and establish excellent internal and external working relationships
  • Motivated self-starter with strong leadership skills
  • Adept at concurrently managing multiple projects
  • Excellent communication skills; communicate effectively with all personnel within the organization as well as external customers and contractors

Nice To Haves

  • General electrical and/or mechanical experience a plus, especially contracting

Responsibilities

  • Manage larger multi-facility initiatives for Big Ass Fan’s enterprise accounts, providing regular updates to internal and external stakeholders while maintaining excellence on each individual job.
  • Foster positive relationships with key stakeholders of assigned strategic accounts.
  • Take full ownership and drive all aspects of installation including scheduling, contractor management, technical assistance, and quality assurance.
  • Understand project scope and organize project documents including facility layouts/photos, structural engineering reports, electrical drawings, permits, purchase orders, and invoices.
  • Establish and maintain open customer communication in conjunction with sales.
  • Schedule installation dates by coordinating with subcontractors and customers based on availability and preferred timeframes.
  • Provide sales with install price quotes for jobs needing labor/material outside normal scope of work.
  • Facilitate the setup of installer site visits as needed.
  • Work with all BAF departments in a professional and friendly manner to resolve any technical issues with installations.
  • Manage project scope by ensuring any changes and change orders are documented and approved by customers.
  • Review completed installations for accuracy to be sure required procedures and methods were followed.
  • Process and manage installer invoices and paperwork with efficiency and accuracy.
  • Work on special projects related to project services as assigned.

Benefits

  • Onsite 4-day FANdamentals training in Lexington, KY
  • Learn core SOPs, resources, tools, and KPIs (Salesforce, Dispatch, Work Order Process, Certified Installer Network, Enterprise Accounts, etc.)
  • Participate in introductory tool sessions, shadow team members, and complete any additional learning needs.
  • Join weekly check-ins to review progress, ask questions, and align on expectations.
  • Begin handling smaller projects with supervisor guidance and review travel expectations.
  • Deepen understanding of SOPs, resources, KPIs, and role expectations through focused review and hands-on practice.
  • Take on more complex projects with ongoing supervisor guidance.
  • Build confidence and skills needed to move toward full role ownership.
  • Confirm full understanding of all SOPs, resources, KPIs, and role expectations; adjust responsibilities as needed.
  • Take ownership of routine and less complex projects independently, asking questions when necessary.
  • Begin working on more complex projects with guidance from the supervisor.
  • Continue building confidence and capability to take full ownership of assigned projects.
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