Enterprise Fraud Management Support Specialist II

Truist BankBaskerville, VA
Onsite

About The Position

The Enterprise Fraud Management Support Specialist II position involves working closely with the Enterprise Fraud Management (EFM) areas to understand methodologies and provide precise assistance. The role requires staying updated on technological advancements, research findings, and market changes to integrate them into daily activities. A key aspect is building positive working relationships with EFM leadership and business partners. This position provides strategic direction, including planning, development, and long-term strategy for a department within EFM or for areas with significant potential risk exposure to the bank. The specialist advises management on solutions and workflows to achieve efficiencies and accomplish departmental/corporate objectives.

Requirements

  • 3 to 5 years of fraud or banking experience
  • Ability to work independently with minimum supervision in a detailed and deadline-oriented environment
  • Excellent verbal and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Ability to manage competing priorities.
  • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
  • Ability and willingness to work flexible hours, as required

Nice To Haves

  • Master's degree
  • Proven Project Management skill
  • Experience in fraud analytics
  • Demonstrate ability to work under pressure and manage conflicting priorities

Responsibilities

  • Maintain a high level of knowledge and understanding of Enterprise Fraud Management processes to ensure analysis is accurate and in compliance.
  • Recommend strategies to leadership that are targeted for specific departments with the goal of increasing efficiency and effectiveness.
  • Provide performance and trend analysis for senior level management.
  • Partner with other teams within Enterprise Fraud Management for extended research needs.
  • Maintain a high level of knowledge and understanding of all regulations to ensure business support is accurate and in compliance.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • vacation
  • sick days
  • paid holidays
  • defined benefit pension plan
  • restricted stock units
  • deferred compensation plan
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