Enterprise Drayage Operations Specialist

STEAM LOGISTICS LLC • Chattanooga, TN

2d • Onsite

About The Position

The Enterprise Drayage Operations Specialist plays a critical role in supporting our drayage pick-up and delivery services for our highest volume client’s. As an Operations Specialist, you will be responsible for building and maintaining shipments within our Transportation Management System (TMS) and providing a world-class end-to-end logistics experience. This role requires a person with a great sense of organization and can collaborate with colleagues to develop unique and creative solutions for whatever means our clients' needs for smooth transportation services.

Requirements

• Bachelor's Degree preferred or an equivalent of education/experience.
• 1+ years of logistics experience preferred.
• Proactive, independent, and reliable in a fast-paced, team environment.
• Comfortable working under pressure and meeting deadlines.
• Strong organizational, analytical, and self-motivation skills with an entrepreneurial mindset.
• Excellent written, oral, and interpersonal communication skills.
• Proficient in Microsoft Office; familiarity with Salesforce is a plus.

Responsibilities

• Builds shipments in our TMS, schedules container pick-up and delivery appointments, and manages the financial data of the shipments
• Partner with the Drayage Sales team facilitate the end-to-end drayage move
• Builds key relationships with both truckers and customers to ensure Steam Logistics is seen as best-in-class service provider; proactive communicator via phone & email follow up
• Fully knowledgeable of all operational aspects of the TMS and how the workflow is setup to be as efficient as possible; brings and promotes suggestions on how to enhance and automate processes
• Effectively communicates and offers solutions when capacity problems arise, as well as ensuring LFD’s and Port Cuts are prioritized
• Excellent sense of container tracking to ensure we avoid all detention, per diem, storage, etc.; Comes up with unique and effective solutions to eliminate these costs

Benefits

• Comprehensive health, dental, and vision coverage through BlueCross Blue Shield of Tennessee
• Ancillary coverages through Unum
• Health Savings Accounts
• Dependent Care FSA
• FSA options
• Employee Assistance Program with up to three counseling sessions included for you or your family members
• 401k match
• Generous paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree