Enterprise Digital Systems Clinical Lead - Ambulatory Pathology (Beaker AP/CP)

Mass General Brigham•Somerville, MA

4d•Hybrid

About The Position

The Enterprise Digital System Clinical Lead – Ambulatory Pathology provides clinical informatics leadership for Epic systems supporting laboratory (Beaker – AP/CP) and non-laboratory clinical workflows related to pathology across ambulatory settings. This role is responsible for ensuring safe, efficient, and standardized workflows across the full lifecycle of pathology services, including ordering, specimen collection, processing, result management, and downstream clinical workflows, spanning Epic Beaker and integrated Epic modules. The role includes ownership of highly variable and cross-setting workflows, including ambulatory and specialty diagnostic pathways, requiring coordination across clinical care teams, laboratory operations, and external partners. This position is approximately 40% informatics effort, with the remainder dedicated to clinical, academic, or research responsibilities.

Requirements

MD, PhD, or equivalent clinical or laboratory leadership background
Active clinical licensure and practice
Experience in clinical informatics and workflow optimization
Demonstrated experience managing complex, cross-functional initiatives
Strong understanding of pathology and laboratory workflows across care settings
Experience with stakeholder engagement, governance, and change management

Nice To Haves

Epic experience (Beaker or related modules); certification preferred or willingness to obtain
Board certification or eligibility in Clinical Informatics (for physicians)
Experience with analytics, reporting, and performance measurement

Responsibilities

Serve as the Epic informatics lead for Clinical and Anatomic Pathology workflows across ambulatory settings
Ensure alignment of Epic solutions with clinical best practices, patient safety standards, and regulatory requirements
Maintain awareness of Epic capabilities, system updates, and future roadmap
Lead the design, standardization, and continuous improvement of end-to-end pathology workflows, including but not limited to: Ambulatory (Outpatient) Workflows, In-clinic point-of-care (POC) and lab-performed testing, In-clinic specimen collection with direct send to external laboratories or MGB laboratory network, Provider orders for lab draw encounters or future collection tied to procedures, Home health / remote collection workflows, Ambulatory result management workflows, including critical result notification and result routing.
Design and optimization of specialized diagnostic and multi-step workflows, including bone marrow and hematopathology, perinatal and fetal pathology, and other complex, multi-stage diagnostic pathways requiring coordination across teams.
Translate clinical, operational, and regulatory needs into clearly defined functional and technical requirements
Standardize workflows across sites while accommodating necessary clinical variation
Identify and mitigate safety risks, inefficiencies, and workflow fragmentation
Partner with the CMIO, pathology leadership, and digital teams to define enterprise strategy for pathology informatics, establish governance and prioritization frameworks, and develop a multi-year roadmap.
Build strong relationships across clinicians, lab leadership, operations, and IT
Identify pain points across ambulatory workflows
Drive consensus and standardization across diverse clinical and operational environments
Lead change management efforts and partner with training teams to support adoption
Lead multidisciplinary project teams and design/build sessions
Collaborate closely with Epic application teams and digital portfolio leadership
Ensure delivery of scalable, reliable, and sustainable solutions
Use data and analytics to evaluate workflow performance and outcomes
Drive continuous improvement in lab and clinical workflows
Stay current on emerging best practices in clinical informatics and digital health
Partner across enterprise clinical and digital domains
Contribute to informatics education, innovation, and professional development
Mentor and support informatics team members