Enterprise Delivery Strategist - Restaurant Finance Strategy

Loop AI • New York, NY

11d • $150,000 - $200,000

About The Position

Loop is an agentic restaurant intelligence software that augments the back office of restaurant chains by automating workflows and delivering intelligence across the finance, operations, and marketing functions. Loop deploys AI agents built by our in-house team of AI engineers, strategists, and subject matter experts into restaurant brands, bringing industry best practices in handling complex internal functions. Loop is one of the fastest-growing restaurant technology companies, powering a few billion dollars in revenue and growing to serve 10K+ restaurants within 3 years across some of the most recognizable brands in the USA, helping them grow their topline & bottomline. Loop is built by a world-class team of entrepreneurs, operators, leaders, and AI engineers from different industries, ranging from cutting-edge big-tech, management consulting, investment banking, among others across companies like Uber, Google, Amazon, McKinsey, and others.

As an Enterprise Delivery Strategist in the Strategy & Operations charter of Loop, you are a custodian of value delivered to Loop’s Enterprise customers through our finance product. Loop’s products power a few billion dollars in revenue today and are poised to scale multifold over the next few years. As the products and the scope of service expands, you are expected to be the value custodian of Loop’s enterprise customers, obsessing over customer outcomes and optimizing for key metrics like time to value, engagement & outcomes for the finance product of Loop, Balance. In this role, you will cross-functionally impact our customer strategy by collaborating across functions like Sales/ GTM, Product Operations, Product & Customer Success while owning key customer value metrics.

Requirements

• At least 8-12 years of experience in a finance, F,P&A or accounting role in a direct to consumer brand or in the E-commerce, CPG, hospitality or the restaurant industry
• Been a Senior financial controller, senior manager or director of finance, managing the lifecycle across accounting, F,P&A & treasury
• Inherently a great sales person - be it selling a product, idea, project, vision or anything else!
• Ability to break fairly complex problems into smaller parts and build the necessary processes and systems around them.
• Ability to think metrics, funnels and dashboards
• Exhibited leadership while also having worked in IC roles across your previous roles
• Ability to understand complex customer/ business problem statements from the lens of business and can make tradeoffs and build for the right customer outcomes
• Demonstrate key cultural values of Loop across radical ownership, customer obsession and have the ability to lose no time & move fast on solving problems.
• A CFA/ CPA charter holder
• Strong hunger for personal growth and wish to build and deploy products of the next generation at scale, as an operator or a founder.

Responsibilities

• Ownership of key customer value metrics
• Building playbooks for the sales and customer support functions
• Ownership of all internal processes across analytics, product surfaces, content and communications across functions to ensure 10-star value delivery to customers
• Ownership of internal processes needed to monitor and improve agentic workflows, not limited to evals, system prompts, creating templates and agentic workflows for customers, etc
• Collaborating with the GTM/ Customer Success teams to own the implementation and business roadmap, taking business needs and customer needs into account

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed