Enterprise Client System Admin I

Woodforest National Bank • The Woodlands, TX

12d • Onsite

About The Position

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

Requirements

• Understanding of VDI and virtualized environments.
• Knowledgeable of Microsoft technologies including Active Directory, DNS, DHCP, System Center, PowerShell etc.
• Technical and troubleshooting skills with administration knowledge of VMware VSphere and Horizon View
• Understanding of software deployment engines (Microsoft Configuration Manager/ RES One) and user personalization concepts (RES One Workspace Manager).
• Excellent customer service and communication skills, with the ability to effectively interact with and convey information to internal and external parties who possess varying levels of understanding on applicable topics.
• Organizational and project management skills with the ability to manage timelines and prioritize workload in a high-pressure, results-oriented environment.
• Self-starter with the ability to work independently while supporting a team environment.
• Flexibility to provide after hours and weekend support on occasion to support business needs.
• Resourceful and highly adept at problem identification and incident resolution using experience and developed analytical skills.
• 3-7 years of experience in a technology support role with exposure to virtualized environments required.
• 3-7 years of experience administrating or supporting enterprise-level client platforms required.

Nice To Haves

• Financial services or banking industry experience preferred.

Responsibilities

• Manages client-related technology across the environment; monitors daily performance and performs health checks on said technologies; develops and adheres to processes, which increase user experience and maintain stability.
• Diagnoses, troubleshoots and provides technical resolution to performance issues and incident events related to the client infrastructure.
• Researches current and emerging technologies in order to evaluate, develop, and implements new solutions that meet business service-level objectives.
• Cross trains in order to serve as a backup resource to team members.
• Performs other job related duties or special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree