Enterprise Change, Configuration & Asset Manager

TekSynap•,
•$70,000 - $80,000•Remote

About The Position

We are seeking an Enterprise Change, Configuration & Asset Manager (ECCAM) to join our team supporting Base Infrastructure Modernization (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

Requirements

  • Three (3) year of experience with managing change control, configuration management, and asset tracking
  • Expertise in program analysis and evaluation.
  • Proficiency in data analytics and data-driven decision making.
  • Skilled in process documentation and workflow development.
  • Experience in report development and presentation.
  • Knowledge of research methods and analysis techniques.
  • Must have an active Secret clearance
  • ITIL V4 foundation or equivalent industry-recognized certification.

Nice To Haves

  • Experience with DoD programs and operations.
  • Proficiency in financial analysis and budgeting.
  • Familiarity with government contracts and compliance requirements

Responsibilities

  • Manage the Task Order change management process in compliance with TekSynap BMS 7.04.0, ITIL practices, AF TO 00-33A-1100, and Communications Squadron workflows.
  • Review and validate change requests for completeness, accuracy, required documentation, risk, impact, urgency, priority, test plans, and rollback plans.
  • Oversee and maintain the Forward Schedule of Changes and the overall change calendar.
  • Coordinate and track Authorized Service Interruptions through MCCC, AMAC, and other required Air Force approval channels.
  • Deconflict change activity across bases, functional teams, and approval authorities to prevent mission disruption.
  • Coordinate with Base Operations Managers, M-NOSC, Core Engineering, Infrastructure Deployment, and Communications Squadrons on scheduled and emergent changes.
  • Enforce documentation, audit, reporting, and quality standards for all change activity.
  • Establish or refine Communications Squadron change workflows when gaps exist or assistance is needed.
  • Provide daily SITREPs to the Program Manager for all High or Critical changes.
  • Submit weekly reports on change metrics, processing timelines, risks, delays, and required leadership support.
  • Ensure post-implementation reviews and closure documentation are completed before final change closure.
  • Establish, maintain, and control configuration baselines within the designated CMDB.

Benefits

  • health
  • dental
  • vision
  • 401K
  • life insurance
  • short-term and long-term disability plans
  • vacation time
  • holidays
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