Enterprise Architecture Governance Lead

Ally Bank•Charlotte, NC

About The Position

The Enterprise Architecture Governance Lead is responsible for leading the execution and continuous improvement of Enterprise Architecture governance across Ally. The role operates consistent governance workflows and produces accurate, decision-ready enterprise technology data, including application and technology catalogs, to support standards adherence, risk transparency, and investment decisions. It partners with Enterprise Architecture, Risk, Security, Technology, and Business stakeholders to execute governance controls, meet data-quality standards, and maintain evidence for audit readiness and enterprise decision-making. The position exercises independent judgment within established policy, escalates issues and exceptions as needed, and drives gap closure through influence rather than authority. The role leads day-to-day architecture intake, assessment workflows, and end-to-end review coordination. It quality-checks governance submissions, coordinates resolution of data gaps and risk or control issues, maintains governance documentation and operating procedures, tracks decisions and exceptions, and ensures approvals, compensating controls, and evidence are documented. It identifies and implements process improvements while preserving control integrity. The position serves as the operational lead for the enterprise application catalog in ServiceNow, maintaining application records and required attributes, improving data quality, supporting alignment to enterprise data standards such as CSDM and application taxonomy, and producing portfolio insights for governance, audit, risk, and optimization needs. It also supports governance and maintenance of the Technology Reference Model and technology catalog, including standards intake, lifecycle controls, technology evaluations, and reporting on lifecycle, standards adherence, and risk exposure. Ally describes roles as fully on-site, hybrid, or fully remote, but the specific work arrangement for this position is not stated. The hiring manager will discuss the role’s specific work requirements during the hiring process; requirements may change based on business needs or leader discretion.

Requirements

At least 7 years of relevant experience (listed under Minimum Qualifications).
Bachelor’s degree in Computer Science, Information System, or equivalent (listed under Minimum Qualifications).
Bachelor’s degree or equivalent experience.
At least 4 years of experience in enterprise technology, architecture governance, IT portfolio management, or related areas.
Hands-on experience with ServiceNow, preferably APM, Technology Portfolio, CMDB/CSDM-aligned data, and governance workflows.
Working knowledge of enterprise architecture governance concepts, standards, and review or decision forums.
Experience operating within control-based, risk-managed, and/or audit-supported processes, including evidence management and issue remediation.
Strong planning and organizational skills, attention to detail, ability to manage multiple workstreams, and reliable follow-through.
Strong communication and stakeholder-management skills, with the ability to influence technical and non-technical audiences without direct authority.
Experience in financial services or another regulated industry.

Nice To Haves

Familiarity with CSDM (v4/v5) and enterprise application and/or technology lifecycle management practices.
Experience supporting architecture review boards, governance councils, or similar decision forums.
Experience producing metrics, dashboards, and executive-ready summaries and translating data into clear recommendations and actions.

Responsibilities

Lead day-to-day Enterprise Architecture governance processes, including architecture intake, assessment workflows, and stakeholder review coordination.
Perform quality assurance on governance submissions for completeness, accuracy, and alignment with EA standards, policies, and control requirements.
Coordinate with architects, product teams, and delivery leads to resolve data gaps and risk or control issues; document impacts and recommended paths forward.
Maintain EA governance documentation, templates, and operating procedures, keeping them current, usable, and audit-ready.
Track governance outcomes, decisions, and exceptions; verify approvals and compensating controls are documented and required evidence is retained.
Identify and implement process improvements, including automation, standardization, and cycle-time reduction, while preserving control integrity; quantify benefits and communicate changes.
Serve as operational lead for the enterprise application catalog in ServiceNow, managing intake, maintenance, and data-quality controls.
Maintain application records and required attributes, including ownership, lifecycle state, criticality, resiliency, and integration details.
Partner with application owners and architects to remediate data-quality issues and establish routines and accountability for improving completeness and accuracy.
Support alignment with enterprise data standards, including CSDM and application taxonomy requirements, and translate requirements into practical catalog guidance.
Produce application portfolio insights for governance reviews, audit and risk requests, and portfolio optimization; explain findings and data limitations to leaders.
Design and enforce data-hygiene controls to prevent duplicate, incomplete, or stale records; define exception handling and drive closure with record owners.
Support governance and ongoing maintenance of the enterprise Technology Reference Model and technology catalog, including standards intake and lifecycle controls.
Maintain technology records and lifecycle status in ServiceNow, validate alignment to approved standards, and manage updates through governance workflows.
Coordinate evaluation of new technologies with Architecture, Risk, and Security, ensuring decision criteria, approvals, and evidence are documented.
Develop and deliver reporting on technology lifecycle, standards adherence, and risk exposure; highlight trends, outliers, and remediation priorities.
Ensure alignment between technology standards, TRM decisions, and downstream governance processes; recommend updates when gaps or conflicts are identified.

Benefits

Market-competitive base pay and pay-for-performance incentives based on personal and company goals.
At least 20 paid time off days, 11 paid holidays, and 8 hours of annual volunteer time off; time off is prorated based on start date, and the program varies by full- or part-time status and management level.
401(k) retirement savings plan with matching and company contributions.
Student loan pay-down and 529 educational savings assistance programs.
Tuition reimbursement.
Employee stock purchase plan.
Financial learning center and financial coach access.
Flexible medical, dental, and vision insurance options.
Employee, spouse, and child life insurance.
Short- and long-term disability insurance.
Pre-tax Health Savings Account with employer contributions and Healthcare FSA.
Critical illness, accident, and hospital indemnity insurance.
Total well-being program supporting physical, social, emotional, and financial well-being.
Adoption, surrogacy, and fertility assistance.
Paid parental and caregiver leave.
Dependent Day Care FSA, backup child and adult/elder care days, and childcare discounts.
Mentally Fit Employee Assistance Program.
Subsidized and discounted Weight Watchers program and other employee discount programs.
Depending on the role, potential travel allowances, relocation assistance, signing bonus, and/or equity.
Annual incentive plan eligibility.