Enterprise Architecture Business Analyst

NW Natural•Happy Valley, OR

14h•$110,250 - $157,100•Hybrid

About The Position

NW Natural is hiring an Enterprise Architecture Business Analyst to connect business strategy with technology decisions that support safe, reliable, and affordable natural gas delivery. The role is the business-facing entry point for Enterprise Architecture services, managing technology-request intake, coordinating solution assessments, and guiding stakeholders through technical governance. It supports business-outcome-driven architecture by translating stakeholder needs into requirements, evaluating solutions, and encouraging reuse of existing capabilities. The analyst develops and maintains business architecture artifacts—including capability maps, value streams, and roadmaps—and supports portfolio planning, application rationalization, and continuity decisions through analysis, Business Impact Analysis, and performance metrics. The position also performs traditional business analysis, including requirements elicitation, process modeling, and business case development. The role reports to the Enterprise Architecture Manager and works with business stakeholders, Enterprise and Solution Architects, Cybersecurity, Compliance, Infrastructure, and technical governance boards. This hybrid position is based at NW Natural’s headquarters in downtown Portland, Oregon. Candidates must live within commuting distance or be willing to relocate to the Portland metropolitan area. Employees work onsite Tuesdays through Thursdays and may work remotely Mondays and Fridays, subject to business needs. The position is regular, full-time, exempt. The stated base salary range is $110,250–$157,100 per year, depending on qualifications, with a 12% annual target incentive opportunity.

Requirements

Bachelor’s degree in Information Systems, Business Administration, or a related field, or equivalent experience.
At least 8 years of business analysis experience on progressively more complex initiatives.
Demonstrated experience with business capability modeling, value streams, and business process documentation and re-engineering.
Experience supporting technology governance, solution assessments, or architecture review processes.
Experience with technology portfolio management, application rationalization, or Business Impact Analysis.
Experience developing business cases, ROI analyses, and roadmaps for technology investments.
Excellent communication, presentation, and facilitation skills, including the ability to present to executives, directors, and managers.
Strong analytical skills, including reconciling conflicting information, decomposing high-level needs, and distinguishing underlying needs from proposed solutions.
Strong collaboration skills and ability to influence across organizational boundaries without direct authority.
Excellent interpersonal skills, including teamwork, facilitation, and negotiation.
Strong leadership, analytical, technical, written communication, verbal communication, planning, and organizational skills.
Ability to balance delivery speed with architectural standards and governance; clarify ambiguous business needs; prioritize reuse; manage competing priorities; build trusted partnerships; and demonstrate commitment to safety, reliability, and regulatory responsibility.
Must reside within commuting distance of the Portland headquarters or be willing to relocate to the Portland metropolitan area; must work onsite Tuesday through Thursday, with remote work flexibility Monday and Friday subject to business needs.

Nice To Haves

Master’s degree in a business-related field.
Experience in business architecture, enterprise architecture, or strategic planning.
Three to five years of project management experience.
Experience in a utility or other regulated industry.

Responsibilities

Establish and maintain business relationships across the company in support of Enterprise Architecture’s business-outcome approach.
Work with stakeholders to understand needs, document requirements, and evaluate potential solutions.
Manage incoming technology requests and coordinate solution assessments to clarify business needs, objectives, risks, and affected stakeholders.
Coordinate and monitor solution assessments across architecture, security, compliance, infrastructure, and other technical teams.
Help business stakeholders navigate technology governance and connect them with appropriate resources.
Facilitate collaboration between business stakeholders and architects to reach agreement on solutions and strategies.
Identify opportunities to reuse existing technologies and capabilities before introducing new solutions.
Develop use cases with stakeholders and architects to evaluate opportunities and risks associated with new technologies.
Create and maintain capability maps, value streams, and other business architecture artifacts; identify capability maturity gaps and target states.
Develop strategic roadmaps connecting business priorities with technology capabilities.
Translate capabilities into people, process, and technology terms to define future-state processes and prioritize value targets.
Lead requirements elicitation and analysis, ensuring requirements are complete, consistent, traceable, feasible, unambiguous, and verifiable.
Represent requirements and processes using appropriate models, diagrams, prototypes, and scenarios.
Develop business cases and ROI analyses for technology initiatives and present them to stakeholders.
Maintain and analyze the technology portfolio to support application rationalization and long-term business and technology planning.
Lead Business Impact Analysis engagements to understand operational impacts of system disruptions and address continuity needs.
Draft and publish architecture standards and governance documentation; coordinate planning, documentation, and communication for technical governance boards.
Collect, maintain, and provide access to architecture artifacts; maintain the Enterprise Architecture web presence as a customer-focused resource.
Communicate the value of Enterprise Architecture through performance metrics that demonstrate impact, progress, and business outcomes.