Enterprise Architect - McAfee Policy

Alpha Omega • San Antonio, TX

47d • $130,000 - $160,000 • Onsite

About The Position

Alpha Omega is seeking a qualified Health Enterprise Architect to support one of
our federal government clients.

Requirements

• Active Secret Clearance
• 9+ years as an Enterprise Architect
• Microsoft Certified: Cyber Security Architect Expert or Microsoft Certified: Azure Solutions Architect Expert
• Required Changes based upon the environment, this could be specific to DHA, PEO MS/CIO (J-6), IOD, or DDSB specific.

Nice To Haves

• Active or recent previous DHA experience HIGHLY desired.
• DoD Military Training: F07DZZ1 or M03385G or M10395B or M223854 or A-150-0045 now W-250-0750 or A-531-0021 or W-250-0750 or A-150-3400 now W-250-0750 or A-150-1980 or A-150-1202 or A-150-1203 or A-150-1250 or A-150-1855 / A-150-1940 or A-113-0205 or A-113-0175 or A-113-0018
• Proven history of delivering data driven solutions with a customer-first mindset.

Responsibilities

• Serve as technical lead for diagnosing, resolving, and preventing issues linked to McAfee Policy Auditor agents on Domain Controllers, ensuring continuous Directory Services operations.
• Execute advanced troubleshooting for authentication failures, system lockups, and resource contention on Windows Domain Controllers, using systematic escalation protocols for unresolved cases.
• Collaborate with Directory Services, McAfee, and cybersecurity teams to assess operational impact, analyze resource utilization, and recommend corrective actions following McAfee product updates.
• Lead and coordinate uninstall/reinstall processes for McAfee products, validating successful remediation through post-action system health checks and user experience verification.
• Maintain clear, prompt, and comprehensive communication with leadership and stakeholders—issuing incident notifications, progress reports, and after-action reviews per organizational protocol.
• Conduct detailed Root Cause Analysis (RCA) for recurring or critical incidents, producing actionable recommendations and process improvements to minimize future disruptions.
• Develop and maintain documentation, runbooks, and knowledge base articles, ensuring vital information is preserved across shift changes and for incident response continuity.
• Propose and implement permanent preventive controls, such as exemption policies for Domain Controllers during McAfee Policy Auditor deployments—coordinating with product owners for safe update management.
• Enforce ITIL4-aligned problem, change, and knowledge management practices, incorporating continuous improvement strategies and lessons learned into future operations.
• Ensure all incident responses, remediation steps, and security modifications are fully compliant with cybersecurity best practices and DHA policies, including evaluation of exemption requests for potential risk impact.
• Provide Tier 2 and Tier 3 technical support, acting as escalation point for complex system or integration issues, and drive efficient problem resolution in collaboration with vendors and internal teams.

Benefits

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees