Enterprise Applications Staff Architect

Spotnana•Palo Alto, CA

16h•$160,000 - $190,000•Hybrid

About The Position

An Enterprise Applications Staff Architect position responsible for defining the overarching architecture, standards, and multi-year roadmap that enables our rapidly scaling business to operate with world-class efficiency and effectiveness. This role is critical in building a scalable, secure, and integrated application ecosystem that supports rapid business growth. You’ll balance immediate business needs with a forward-looking technology vision, influence senior stakeholders, and lead architectural excellence across core domains like ERP, CRM, and CX systems.

Requirements

8–10 years of progressive IT experience, including 5+ years in enterprise, solutions, or application architecture roles
Strong experience with enterprise systems (ERP/finance, CRM, CX/support) and their integration ecosystems (APIs, middleware/iPaaS, messaging, ETL/ELT, data platforms)
Hands-on expertise designing complex CRM/GTM workflows, data models, and integrations (e.g., Salesforce, HubSpot, Marketo, or similar)
Experience architecting customer support ecosystems (case management, portals, knowledge management, escalation workflows) and integrating with engineering/partner tools (e.g., ServiceNow, Zendesk, Jira)
Deep knowledge of integration patterns (API-led, event-driven), API design (REST, SOAP, GraphQL), and microservices architecture
Strong understanding of data architecture, data modeling, governance, MDM, and enterprise data security
Solid grasp of enterprise security principles (Zero Trust, IAM, SSO, OAuth, SAML) and compliance frameworks (SOC 2, SOX, GDPR, CCPA)
Proven success delivering scalable, secure systems in high-growth or SaaS environments
Ability to define and drive long-term technical strategy while balancing near-term business needs
Strong leadership, mentorship, and stakeholder management skills, with experience influencing senior leaders and cross-functional teams
Excellent communication, presentation, and problem-solving skills, with strong business acumen

Responsibilities

Define, own, and evolve the enterprise applications architecture, including technology selection, frameworks, and integration patterns
Develop and maintain a multi-year roadmap aligned to business strategy and future scalability needs
Architect and deliver secure, scalable, end-to-end solutions across ERP/finance, CRM/GTM, and CX/support ecosystems
Lead architecture reviews and enforce governance, standards, and best practices across the enterprise applications landscape
Design and oversee enterprise integration strategies (API-led, event-driven, ETL/ELT) ensuring strong data quality, security, and observability
Act as a cross-domain architect, aligning systems with cloud, identity/access (IAM), security, and compliance standards
Partner with business and technical stakeholders to define system boundaries, data ownership, and critical workflows (e.g., lead processing, customer support, financial data flows)
Serve as a subject matter expert and mentor, driving technical excellence, documentation, and knowledge sharing across teams
Evaluate emerging technologies and AI tools to improve architecture processes, innovation, and decision-making
Influence senior leadership with clear architectural vision, tradeoffs, and recommendations tied to business outcomes

Benefits

Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
Pre-tax flexible spending account options for health, dependent care and commuter expenses
Flexible PTO in addition to 10 company holidays and an end-of-year company shutdown
Up to 26 weeks of parental leave
Monthly cell phone/internet stipend
IATAN travel membership
Pet insurance
Financial wellness tools
Calm app access